Last Updated: May 17, 2018
A sub-processor is a third party data processor engaged by Plivo who agrees to receive personal data from Plivo intended for processing activities to be carried out (i) on behalf of Plivo customers; (ii) in accordance with customer instructions as communicated by Plivo; and (iii) in accordance with the terms of a written contract between Plivo and the sub-processor.
Plivo maintains an up-to-date list of the names, purpose and locations of all sub-processors.
|Sub‑processor||Purpose for the data transfer||Location|
|Amazon Web Services, Inc.||Provide our cloud infrastructure environment and storage of our customer data||USA|
|Nuance Communications, Inc.||Provides voice transcription services for customers who enable this||USA|
|Zendesk, Inc.||Customer Support and Troubleshooting||USA|
|Freshworks, Inc.||Customer Support and Troubleshooting||USA|
|Google LLC||Speech Recognition||USA|
|Stripe Inc||Payment partner who enables customers to make payments and us to receive payments||USA|
|Sift Science Inc||Digital Safety and Fraud Detention||USA|
|Salesforce.com Inc.||Customer Relationship Management||USA|