Get Volume Pricing

Plivo customers on annual agreements receive customized rates, guided onboarding, and premium support. Fill out this form to have a member of our team contact you about your use case and help you determine whether an annual agreement starting at $1000 a month is right for you.

Get started for free and pay as you go

Not ready for an annual agreement? Sign up and get free credits using our pay-as-you-go option. No credit card required.

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Need support?

For account, technical, or payment-related issues, please contact support.

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Looking for answers?

Get answers to our most commonly asked questions by visiting the Plivo support page, reading our documentation, and checking our pricing and coverage pages.

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Do you need to report a violation?

Plivo does not send SMS or make any phone calls directly to users. Email us at to report suspected violations.

By submitting this form, you agree we may contact you in the manner described in our Privacy Policy.

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Compliance with national and global privacy and security regulations

Plivo employs security best practices and policies to ensure that our network is secured physically and virtually, and that our customers’ data and payment information are both private and secure.

Compliance with national and global privacy and security regulations
Frequently asked questions

For most customers, an annual agreement refers to a commitment to spend a specified amount every month for the next year. Our business-level support plans are also considered an annual agreement. Finally, when you procure a short code, in addition to a one-time fee, you also must agree to either a committed spend package or a business-level support plan.

Our committed spend packages include guided implementation, premium support options, and customized rates.

No worries! Plivo services are available on a pay-as-you-go basis. Our comprehensive documentation is a great way to familiarize yourself with our offerings before and after you sign up for your free account.

Purchase of a short code has a $1,500 one-time fee charged at the time of purchase, and requires a committed spend package or a business-level support plan for purchase.

Plivo is required to comply with local laws for telecommunication services around the globe. To ensure compliance with such regulations globally, we perform a risk assessment on all signups from new potential customers. If our assessment indicates a high risk, we may put a business on a hold list, indicating that we are unable to provide service to them at this time.