MESSAGING API PLATFORM

Engage customers across the globe with confidence

Thousands of businesses in more than 190 countries trust Plivo’s cloud communications platform to simplify and personalize their customer communications, from APIs to solutions.

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Learn how thousands of innovative businesses rely on Plivo for their customer engagement

Rated #1 Overall in the Cloud Communications Platform Category

Programmatically send and receive text messages. Interact with your customers globally using SMS APIs.

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Auto-pilot mode

Fraud Shield monitors your messaging patterns, establishes thresholds for each country, and automatically alerts you when a pattern looks unusual.

Manual override

Fine-tune and override messaging throughput thresholds for each country.

Savings calculator

In-built reporting to evaluate your cost savings from preventing fraud attacks using the Verify Fraud Shield savings calculator.

Enable Your Applications with SMS in Minutes

Plivo's reliable, scalable Notifications API enables highly personalized SMS notifications with the flexibility for any use case.

Two-Factor Authentication

Secure your applications at scale by sending dynamic verification codes.

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Alerts and Notification

Send automated notifications, account alerts, and reminders.

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SMS Marketing

Engage with prospects and customers throughout their entire journey.

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Rated #1 Overall in the Cloud Communications Platform Category

Programmatically send and receive text messages. Interact with your customers globally using SMS APIs.

GET STARTED NOW Contact Sales

Rated #1 Overall in the Cloud Communications Platform Category

Programmatically send and receive text messages. Interact with your customers globally using SMS APIs.

GET STARTED NOW Contact Sales

Rated #1 Overall in the Cloud Communications Platform Category

Programmatically send and receive text messages. Interact with your customers globally using SMS APIs.

GET STARTED NOW Contact Sales

Start Engaging with Customers Using Notifications

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Volume pricing

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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

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USE CASE

Don't Let Your Two-Factor Authentication Vendor Be a Single Point of Failure

For effective two-factor authentication with no down time, consider a multivendor approach with Plivo

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Global 2FA You Can Trust

Adding Plivo as a Secondary 2FA Provider Ensures Your Critical SMS and Voice Communications Are Delivered

Uptime and Availability

Plivo’s platform supports more than a billion transactions every month while maintaining 99.99% API uptime.

Our infrastructure is globally distributed and uses a network of eight data centers around the world to power global communications.

Transparency Around Engagement

Plivo’s customer engagement teams offer access to dedicated solution engineers for fast, 1:1 guidance on complex integrations.

Dedicated in-house carrier teams keep abreast of laws and regulations for full transparency and faster issue resolution.

Low Total Cost of Ownership

Plivo offers senders a direct route to end users, with a one-hop maximum, and without route dilution or blending. Users can make calls and send SMS messages to every country in the world, avoid delays, and avoid paying for repeated undelivered messages.

Fast & Reliable Global User Authentication

2FA Features That Go Beyond Messaging

For authentication you can trust, conversion rates, quality, and customer experience matter

Increase Conversion Rates Using Multiple Channels

Authenticate mobile numbers via SMS and fixed lines via voice calls. Fallback from SMS to voice calls after a specific time or in case of undelivered SMS messages.

Immediate delivery for time-sensitive messages

Consistent Quality Powered by an Adaptive Platform

Powered by direct carrier connectivity, a global network of test nodes, and our Conversion Feedback API, each SMS and voice call is optimized for fast and reliable delivery.

Easily send notifications at scale, for any use case

Reduce Errors With Phone Number Lookup

Determine phone number type, country, and carrier, and validate phone numbers up front to avoid errors from mistyped numbers and improve your customers’ experience.

Maximize 2FA Delivery Success with Plivo’s SMS Best Practices

It’s surprisingly complicated to send SMS. Rules, regulations, and restrictions vary by country and carrier. Use this guide to help your business craft, format, and send great messages.

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2FA Fraud Protection Features

Plivo 2FA reduces the risk of fraud, secures accounts, prevents takeovers, and protects high-value transactions.

Geo Permission Management

Control the list of destination countries to which SMS and voice calls can be made from your Plivo account.

Disable communications to high-risk countries where you don’t have users.

International Toll Fraud Protection

Manage connectivity to global high-risk premium numbers prone to international toll fraud attacks.

Maintain your own destination number blacklists on Plivo for greater control.

Pattern-Based Alerts

Trigger alerts from unusual SMS or voice activity on your Plivo account.

Trigger alerts when delivery rates drop significantly due to messaging to invalid or unallocated phone numbers.

Get Effective 2FA With No Down Time

Learn why we recommend a multivendor approach to 2FA

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Best Practices for SMS and Voice-Based Two-Factor Authentication

See why we’re the best alternative to Twilio

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