The #1 Twilio Alternative

Thousands of Twilio customers choose Plivo for migration or redundancy. The result? Better customer communications.

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SMS API Platform

Trusted by great brands worldwide

#1 in Satisfaction Among Twilio Alternatives

Download our comparison report to see why Plivo should be your Twilio alternative.

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For business communications with less effort and more confidence, choose Plivo as a Twilio alternative.

We take a consultative approach to customer success

Personalized onboarding assistance helps you get up and running, and you can rely on our support to keep you successful.

We don’t take carrier or network quality for granted

You can rely on Plivo to deliver your messages and calls, ensuring you provide an amazing customer experience.

We help you manage costs at scale

Reliable delivery on the first try means your messages and calls get delivered and you aren’t paying for multiple attempts.

We make migration painless

Familiar API constructs and full feature parity eliminate the learning curve and significantly reduce time to migrate.

Luxer One chose Plivo as their Twilio alternative for improved SMS delivery.

Switching from Twilio resulted in consistent SMS delivery over 99%, an improved package collection experience, and increased customer satisfaction.

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We aren't satisfied until you're successful.

From personalized onboarding and technical requirements scoping to ongoing support and customer success management, Plivo’s consultative approach ensures your success. Learn more about how Plivo takes care of our customers.

Our carrier network lets you communicate with confidence.

Carrier network quality ensures delivery of your time-sensitive and mission-critical communications, allowing you to create amazing customer experiences. Get our white paper to learn why our carrier network matters.

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Our carrier network lets you communicate with confidence.

Frequently Asked Questions

Can I use my existing Twilio phone numbers?

You can use your existing phone numbers by porting them to Plivo. Our experts can help you with the migration process without any interruption to your business.

Do you offer a volume-based discount?

Yes, we offer volume-based committed usage discounts. Discount tiers start as low as $1,000. Contact our team with your current use case and monthly spend and we'll be happy to provide a custom quote.

How is Plivo able to offer its services at a lower cost than Twilio?

Plivo is able to offer its voice and messaging APIs for less without compromising on features or quality thanks to our direct relationships with underlying carriers. Our low customer acquisition costs along with direct carrier relationships allow us to pass on better rates to our customers.

Do you offer the same coverage as Twilio for SMS and voice services?

With Plivo, you can send text messages and make voice calls to 190+ countries. You can also buy phone numbers in 60+ countries around the world.

What is your API uptime guarantee?

Plivo guarantees 99.99% API uptime on all its services. All the uptime statistics are available publicly to everyone on our status page. To ensure high reliability outside of its network, Plivo works with multiple Tier 1 in-country carriers with automated failovers across them.

What are some use-cases that customers migrate from Twilio to Plivo for?

Customers migrate from Twilio to Plivo for two-factor authentication (2FA), appointment reminders, account alerts, order notifications, SMS campaigns, click to call, call forwarding, call tracking, IVRs, and call routing.

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We are here to help you with:

Choosing the right solution
Implementation guidance
Volume pricing

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