AI for Product Recommendations

Enhance speed in 'What’s a great product for fitness?' queries

In today's fast-paced world, users seeking product recommendations demand instant and accurate answers. When someone asks, 'What's a great product for fitness?', they expect an immediate response that not only gives an option but provides insights into why that product stands out. The traditional methods of customer service are not always sufficient to meet these demands, leading to customer dissatisfaction and lost opportunities.

Human Support

Customer query is received by support staff.
The support representative begins researching various products.
Recommendations are compiled based on available data and resources.
Response is formulated and sent back to the customer.
Resolution feedback is manually updated to refine future responses.

Avg resolution time

15 minutes

AI Support

Customer submits a query about fitness products.
AI quickly processes information using pre-trained datasets.
The system provides immediate product recommendations.
AI offers insights and comparisons for user consideration.
Feedback is collected to continually improve recommendation accuracy.

Resolution time

30 seconds

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Accelerated Response Times

Immediate solutions for urgent queries

Cost Efficiency

Lower operational expenses

Consistent Product Recommendations

Reliable and unbiased support

Implementation

Integration: Seamless integration with existing ERP systems to augment functionality.
Customization: Tailor the AI recommendations based on customer data and requirements.
Deployment: Quick deployment process ensures minimal disruptions to your operations.

Testing: Rigorous testing phases ensure the AI is capable of real-time recommendation processing.
Monitoring & Optimization: Continuous monitoring to identify improvements and optimize recommendation algorithms.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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Automate Other Related Queries

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