AI for Product Recommendations Support

Simplify 'What products do professionals use in this field?' responses

Customers often seek guidance on what products professionals within a certain field prefer and why. Manually addressing these queries can be time-consuming and inaccurate. Queries like "What products do professionals use in this field?" require a nuanced understanding and quick, reliable responses not always possible with human-driven support.

Human Support

Receives the customer's product-related query.
Manually researches products used by professionals.
Reviews industry reports and trends.
Communicates findings to the customer, often leading to longer wait times.

Avg resolution time

Average 12-24 hours

AI Support

Analyzes vast amounts of industry data quickly.
Cross-references professional preferences and common queries.
Provides reliable product recommendations in real-time.
Constantly updates recommendations with new trends and data.

Resolution time

Seconds to a few minutes

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Faster Response Times

Utilizing AI, responses are delivered in seconds, enhancing customer satisfaction and efficiency.

Consistent Data-Driven Recommendations

AI ensures recommendations are based on continuous data analytics and industry benchmarks, removing human error.

Reduced Operational Costs

Automation cuts down on hours and resources spent on manual data collection and analysis.

Implementation

Integration: Seamlessly integrate with existing business platforms through APIs.
Customization: Tailor the AI system to align with unique industry-specific needs.
Deployment: Deploy solutions with minimal disruption to current operations.

Testing: Conduct thorough testing to ensure accuracy in recommendations.
Monitoring and Optimization: Regularly monitor performance metrics to refine AI processes, enhancing precision and reliability of recommendations.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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Automate Other Related Queries

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