AI for Product Recommendations
Automate 'What’s the best product for this activity?' responses
The challenge many e-commerce platforms face today is efficiently responding to customer queries like 'What's the best product for this activity?'. Providing personalized, accurate, and timely product recommendations can be resource-intensive when managed by human support agents. Customers expect instant gratification and precise suggestions tailored to their specific needs and activities. Traditional support methods are often bogged down by delays and inconsistencies, leading to customer dissatisfaction.