AI for Product Recommendations: Enhance Experience

Enhance experience with 'What are the top-rated items right now?' suggestions

Customers searching for top-rated items often face difficulty due to the overwhelming volume of products available. Traditional search and filter methods may not provide personalized results, leading to decreased satisfaction. Enhanced product recommendation systems powered by AI bridge this gap by offering tailored suggestions based on user behavior and real-time data.

Human Support

User submits a query to a human support representative.
Representative manually searches for product ratings and trends.
Based on research, a list is compiled.
User receives the recommendations usually within a day.

Avg resolution time

24-48 hours

AI Support

User query is received by the AI system.
An algorithm analyzes current trends, customer behavior, and product reviews.
Personalized recommendations are generated instantly.
User receives a curated list of top-rated items immediately.

Resolution time

Instant to a few minutes

The Plivo Way

Your new star agent is ramped up within mins, follows your policies to the tee, and then saves you time and money.

Customer-led Conversations
On-the-fly database updates
Integrates with Ecommerce
Follows brand guidelines

Works within guardrails
Better than your real agent
Never leaves your side
Constantly learns!

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Advantages of AI Support Solution

Real-Time Recommendations

AI provides instant, data-driven recommendations tailored for each user.

Cost Efficiency

By reducing dependency on human resources, operational costs are minimized.

Enhanced Customer Satisfaction

Timely responses with personalized recommendations elevate user experience.

Implementation

Integration: Easily integrates with your ecommerce platform to understand and respond to customer queries.
Customization: Tailor made to align with your brand's unique requirements and customer expectations.
Deployment: Swift deployment allows you to go live without disruptions, ensuring a smooth transition to AI support.

Testing and Monitoring: Ongoing testing guarantees high accuracy and reliability of recommendations based on current data.
Optimization: Continuous learning from customer interactions to enhance the recommendation engine's effectiveness.

Improve your ROI with AI Support

50%

Reduction in Support Costs by automating repetitive queries.

80%

of inbound "Where is my order?" queries resolved automatically

2X

Faster responses and increased customer satisfaction

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