Short Code SMS

Send and receive high volume of SMS, as quickly as possible.

Benefits of a Dedicated Short Code

  • Exclusive brand recognition

    Unlike Long Codes, Short Codes are not tied to an area code and can be used across the country. Imagine a nationwide exclusive brand identity under one easy to remember number.

  • Improved Deliverability

    SMS sent using short codes allow for application-to-person (A2P) use cases like alerts & notifications and offers higher delivery rates than regular long code numbers in US & Canada.

  • Higher Throughput and Performance

    Send out your messages to customers in a timely manner without worrying about getting blocked or filtered. Default throughput starts at 50 messages per second.

  • Choice of Vanity Short Codes

    You can reserve the exclusive use of a unique, SMS Short Code number, or phrase, for your brand. For example, PLIVO (75486). Vanity Short Codes are subject to number availability.

Industries Already Using Plivo's Short Code for SMS

Online Retail

Online Retail

Improve your engagement with customers by sending SMS text messaging contests, promotions, as well as improve customer service and customer loyalty through reward campaigns.

Built in Multi-tenancy

Marketing & Media

Build high-impact marketing campaigns that targets your customers in real-time. Some of our customers use SMS to deliver time-sensitive info including flight reservation reminders and point-of-sale campaigns.

Financial Services

Financial Services

Enable two-factor authentication via SMS text message and protect your customers with an additional layer of security for any type of customer transaction including account activity alerts, money transfers, and bill payments.

Customer Service

Customer Service

Create the best customer care experience by providing tailored loyalty programs, accelerating support ticket responses, gathering product feedback, and sending timely order notifications all via SMS text messages directly to the customer’s mobile phone.

Transportation & Logistics

Transportation & Logistics

Optimize complex logistics and virtually any process that requires instant communication by using SMS text messages. Including, rideshare coordination, tracking supply chain inventory levels, order confirmations, shipment delivery, product returns and recalls.



Enhance patient experiences and rapport by improving healthcare communication, reducing appointment no-shows with SMS alerts, delivering time critical emergency health services, and optimizing public health campaigns.

Top reasons why businesses choose Plivo


Proven Quality and Scale

With over a billion API requests every month, our globally distributed direct to carrier network and intelligent routing ensures highest SMS delivery and lowest latency for your calls.


Enterprise Grade Platform

Engineered for high availability, extreme reliability and 99.95% uptime SLA. Privacy Shield and GDPR Compliance means any business can trust Plivo with data privacy and security.


A Team That Truly Cares about Your Success

Our 24x7 premium support and a consultative customer success team, provide you with all the technical guidance and industry expertise you need, when you need it.


Lower Cost of Ownership

Receive discounted pricing from the start with simple usage based pricing where you only pay for what you use. Avail additional discounts with committed usage as you scale.

Integrate with Plivo's Voice API & SMS API today!

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