SMS API Platform
SMS API Platform

Short Codes

Send and receive high volume of SMS, as quickly as possible.

SMS API Platform
Benefits of a
Dedicated
Short Code
Exclusive brand recognition
Exclusive brand recognition
Unlike Long Codes, Short Codes are not tied to an area code and can be used across the country. Imagine a nationwide exclusive brand identity under one easy to remember number.
Improved Deliverability
Improved Deliverability
SMS sent using short codes allow for application-to-person (A2P) use cases like alerts & notifications and offers higher delivery rates than regular long code numbers in US & Canada.
Higher Throughput & Performance
Higher Throughput & Performance
Send out your messages to customers in a timely manner without worrying about getting blocked or filtered. Default throughput starts at 50 messages per second.
Choice of Vanity Short Codes
Choice of Vanity Short Codes
You can reserve the exclusive use of a unique, SMS Short Code number, or phrase, for your brand. For example, PLIVO (75486). Vanity Short Codes are subject to number availability.
Industries Already Using Plivo's Short Code for SMS
  • Online Retail
    Improve your engagement with customers by sending SMS text messaging contests, promotions, as well as improve customer service and customer loyalty through reward campaigns.
  • Marketing & Media
    Build high-impact marketing campaigns that targets your customers in real-time. Some of our customers use SMS to deliver time-sensitive info including flight reservation reminders and point-of-sale campaigns.
  • Financial Services
    Enable two-factor authentication via SMS text message and protect your customers with an additional layer of security for any type of customer transaction including account activity alerts, money transfers, and bill payments.
Industries use shortcode
Industries use shortcode
  • Customer Service
    Create the best customer care experience by providing tailored loyalty programs, accelerating support ticket responses, gathering product feedback, and sending timely order notifications all via SMS text messages directly to the customer’s mobile phone.
  • Transportation & Logistics
    Optimize complex logistics and virtually any process that requires instant communication by using SMS text messages. Including, rideshare coordination, tracking supply chain inventory levels, order confirmations, shipment delivery, product returns and recalls.
  • Healthcare
    Enhance patient experiences and rapport by improving healthcare communication, reducing appointment no-shows with SMS alerts, delivering time critical emergency health services, and optimizing public health campaigns.
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