- Exotel users face issues with call clarity. Plivo’s Premium Communications Network eliminates call quality issues.
- Plivo offers superior onboarding and support.
- Plivo offers global coverage to 190+ countries.
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“Support has been really, really good, even before we signed a contract. When we had an issue, it was fixed in two to three hours. Now that we have a contract, we get support for production issues as soon as possible.”
Secure your apps with one-time passwords
Engage customers and prospects.
Anonymize communication between two parties.
Analyze voice calls to detect emotions and sentiment.
Alerts and notifications
Send critical information to customers.
Enable website users to call sales or support directly.
IVR and autoresponders
Build powerful menus to route calls intelligently.
Send calls to your home or office.
See how G2 users rate Plivo’s CPaaS
Evolved API platform with global scale
Cutting-edge mobile and browser calling using WebRTC
Advanced features including speech recognition, transcription, and audio streaming
Enterprise-ready Premium Communication Network boasts 99.99% uptime
In India, sender ID registration is recommended, but not mandatory. Messages will be delivered with a generic sender ID, such as "SMS" or "INFO," if no custom sender ID is preregistered.
Phone numbers are not available to buy or rent in India.
Reach out to your customer success manager or the Plivo support team for more information about our future plans.
In India, customers can be charged local pricing for sending messages but first need to go through DLT registration (sender ID). If you send messages using a generic sender ID, you will be charged international pricing.
The Telecom Regulatory Authority of India (TRAI) has mandated all entities that want to send SMS register their organizations, headers, and templates, along with required consent information, on distributed ledger technology (DLT) platforms to curb unsolicited commercial communication (UCC).
Check out our detailed guide on DLT registration for step-by-step instructions on the process.