Plivo is the #1 Exotel alternative

Learn why thousands of businesses in India trust Plivo’s messaging and voice APIs for a simple, fast, and scalable way to modernize their business communications.

Support has been really, really good, even before we signed a contract. When we had an issue, it was fixed in two to three hours. Now that we have a contract, we get support for production issues as soon as possible.

— Prateek Dixit, Co-founder and CTO, Pocket FM

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Plivo is the #1 cloud communication platform

Plivo’s messaging and voice APIs let organizations programmatically send and receive text messages,
make voice calls, browser and app-based calling, and voice OTP.

Alerts and notifications
Alerts and notifications
Send critical information to customers
Two-Factor Authentication
Secure with one-time passwords
Text Marketing
Text Marketing
Engage customers and prospects
Conference Calling
Conference Calling
Connect multiple people on a single call
Call Forwarding
Call Forwarding
Send calls to your home or office
IVR and autoresponders
IVR and autoresponders
Build powerful menus to route calls intelligently
Get immediate customer feedback
SIP Trunking
SIP Trunking
Cloud SIP trunking for your VoIP infrastructure

Looking for an Exotel alternative?
See the Plivo difference

Exotel Alternative

What the market says about Plivo

#1 in satisfaction overall
months to go live
API call speed feature rating
G2 leader fall 2022
Ease of Use
Ease of Setup
Ease of doing business with
G2 users love us
Frequently Asked Questions

In India, Sender ID registration is recommended, but not mandatory. Messages will be delivered with a generic sender ID, such as "SMS" or "INFO," if no custom sender ID is preregistered.

In India, customers can be charged local pricing for sending messages but first need to go through DLT registration (Sender ID). If you send messages using a generic Sender ID, you will be charged international pricing.
At this time phone numbers are not available to buy or rent in India.
The Telecom Regulatory Authority of India (TRAI) has mandated all entities that want to send SMS to register their organizations, headers, and templates along with required consent information, on distributed ledger technology (DLT) platforms to curb unsolicited commercial communication (UCC).
We plan to offer local phone numbers to certain users later in 2022. Feel free to reach out to your customer success manager for more information.
Check out our support article with step by step instructions for registering.

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