Plivo is the #1 Exotel Alternative
Thousands of businesses in India trust Plivo’s messaging and voice APIs to modernize their business communications.
  • Plivo’s Premium Communications Network offers the best possible connections worldwide ensuring high deliverability and call quality.
  • Plivo offers superior onboarding and support.
  • Plivo offers global coverage to 190+ countries.
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Prateek Dixit | Pocket FM

“Support has been really, really good, even before we signed a contract. When we had an issue, it was fixed in two to three hours. Now that we have a contract, we get support for production issues as soon as possible.”

 
 
—Prateek Dixit, Co-founder and CTOPocket FM
Looking for an Exotel alternative?
Plivo’s Messaging API and Voice API let organizations programmatically send and receive text messages, make voice calls, use browser and app-based calling, and send voice OTPs.
Two-factor authentication

Two-factor authentication

Secure your apps with one-time passwords

Text marketing

Text marketing

Engage customers and prospects.

Number masking

Number masking

Anonymize communication between two parties.

Speech analytics

Speech analytics

Analyze voice calls to detect emotions and sentiment.

Alerts and notifications

Alerts and notifications

Send critical information to customers.

Click-to-call

Click-to-call

Enable website users to call sales or support directly.

IVR and autoresponders

IVR and autoresponders

Build powerful menus to route calls intelligently.

Call forwarding

Call forwarding

Send calls to your home or office.

See the Plivo difference
  • Evolved API platform with global scale
  • Cutting-edge mobile and browser calling using WebRTC
  • Advanced features including speech recognition, transcription, and audio streaming
  • Enterprise-ready Premium Communication Network boasts 99.99% uptime
See the Plivo difference
See the Plivo difference
Frequently asked questions
 
 

In India, sender ID registration is recommended, but not mandatory. Messages will be delivered with a generic sender ID, such as "SMS" or "INFO," if no custom sender ID is preregistered.

You can rent local numbers by visiting our Buy Numbers page. See pricing information.

In India, customers can be charged local pricing for sending messages but first need to go through DLT registration (sender ID). If you send messages using a generic sender ID, you will be charged international pricing.

The Telecom Regulatory Authority of India (TRAI) has mandated all entities that want to send SMS register their organizations, headers, and templates, along with required consent information, on distributed ledger technology (DLT) platforms to curb unsolicited commercial communication (UCC).

Check out our detailed guide on DLT registration for step-by-step instructions on the process.

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