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AI Agents to convert, engage & delight your customers
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Convert visitors, send timely promotions, and resolve inquiries instantly with AI agents that engage customers - across SMS, Voice, WhatsApp, Chat - at every step of the journey.
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AI Agents That Power Every Step of the Customer Journey
From acquisition to retention, deploy specialized agents that convert visitors, engage customers, and deliver instant support
Convert
Sales Conversion Agent
Helps customers complete their purchase via SMS, MMS, or WhatsApp right when they need it.
Shopping Assistant
Offers step-by-step guidance to help shoppers make confident buying decisions - right where they are.
Lead qualification Agent
Gathers customer intent, assess qualification and seamlessly hands off high-value leads to a sales team.
Engage
Upsell & Cross-Sell Agent
Identifies opportunities to offer higher-value or complementary products to customers.
Loyalty & Rewards Agent
Promotes rewards via SMS, automates post-purchase invites, and reminds customers to redeem rewards.
Retention Marketing Agent
Sends personalized reminders & special offers based on buying patterns to encourage buyers for repeat purchases.
Delight
Customer Support Agent
Resolve customer inquiries quickly with AI-powered responses and seamless agent handoff.
Order Tracking Agent
Enable real-time updates on order processing, shipping, and estimated delivery, reducing inbound queries
Appointment Scheduling Agent
Offers 24/7 automated customer support, resolving common issues without human intervention.
Full Stack of AI Agent Superpowers in One Platform
On-Brand, Every Time
AI agents adapt to your brand’s tone, language, and personality. No generic scripts, just conversations that feel like you.
Knows Every Customer, Instantly
Your agents get full context with 360° customer profiles - past orders, preferences, behavior - to respond intelligently from the first message.
Trained with your knowledge sources
Respond with accurate, on-brand answers by tapping into your FAQs and product info.
Built for Timely Engagement
Launches campaigns, triggers interactions based on customer activity, schedules, or live conversation cues.
Works across every channel
Engage customers across SMS, WhatsApp, voice, web, and more — with one unified agent
Connects with Your Stack
From CRMs to helpdesks and MCPs — agents tap into your systems to take action, not just chat.
Agents That Take Actions
Your agents don’t just chat. They trigger campaigns, process orders, resolve tickets - all without lifting a finger.
Built to Exactly Fit Your Business
Customized Agents that follow your workflows, triggers, and logic, to match your unique business needs — no developers required.
Powered by the Best AI Models
Supports all leading LLMs — including OpenAI, Google, Anthropic, and Meta — to choose a model that works best for your business
Multi-Modal Understanding
Handles conversations across formats — with the ability to understand and respond through texts, audio, video and images.
Speaks Your Customer’s Language
Engages customers in their native language with natural, seamless conversations, supporting multiple languages.
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Put AI Agents to Work - in Just a Few Clicks
Quickly launch prebuilt AI agents tailored to your use case, connect them to your existing tools and workflows, and go live.
1
Pick Your Agents
Choose from prebuilt Convert, Engage, and Delight agents that fit your customer journey.
2
Connect Your Tools
Plug into Shopify, Stripe, CRMs, helpdesks, and more — no help needed.
3
Build Agent’s Context
Use your existing knowledge base and workflows — no prompt engineering required.
4
Go Live
Your agents start responding, converting, and resolving instantly — while you stay focused on growth.
Trusted by Fortune 500 Companies Worldwide
Enterprise-grade infrastructure with the reliability, security, and support your business can count on — whether you’re a startup serving thousands or enterprise that’s scaling to millions.
99.99% Uptime
A reliable, scalable platform you can count on, every second of every day.
Built-in Compliance & Security
Fully compliant with GDPR, SOC 2, HIPAA/HITECH, PCI DSS, ISO 27001:2022, and CSA STAR.
Exceptional Support:
95%+ CSAT and consistently rated high by customers who rely on us.
Put your customers conversations on auto-pilot
Get started with Plivo's AI Agents today, to see how they turn customer conversations into business growth.
