How to Handle SMS and Voice Communications Using Ruby

How to Handle SMS and Voice Communications Using Ruby

Plivo has a lot of great capabilities built into its cloud communications platform. If you’re a Ruby developer, this post is for you: Learn how easy it is to send and receive SMS text messages  and make and receive voice calls with Ruby, the Plivo Ruby SDK, and Plivo APIs.

How to send and receive SMS messages

If you’re interested in messaging applications, Plivo’s cloud communications platform makes things easy for you. Sending an SMS message requires just 11 lines of code; receiving messages takes just eight, or you can create a Rails application to receive and respond to messages.

How to send and receive MMS messages

Sending MMS messages is equally simple, and we’ve written a guide to receiving and responding to MMS messages with Ruby on Rails.

How to get set up and make and receive phone calls

Start by reading how to make a phone call from a Ruby application using Plivo’s Voice API. That post covers how to install Plivo’s Ruby SDK, which makes it easier to build applications that use Plivo. The SDK provides objects, functions, and methods to handle common tasks associated with building voice and messaging applications.

Once you have that in place, you can use PHLO, Plivo’s visual workflow design studio, to set up the workflow of the call, then trigger the PHLO with a few lines of Ruby code.

Once you know how to use Ruby with Plivo to make and receive calls, you can move into specific use cases, such as call forwarding and interactive voice response systems.

More resources

From there, the sky’s the limit. We support you all the way with our Ruby SDK, Quickstart guides (for both Sinatra and Ruby on Rails), and more than a dozen use case guides, and if those aren’t enough, you can contact our support team for white glove support.

A journey of a thousand miles Plivo use cases begins with a single step: sign up for a free trial account today.

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