January 23, 2024

Our Latest Security Advancement: Contacto Achieves ISO 27001

Table of Contents

Contacto is thrilled to announce a pivotal advancement in our commitment to data privacy and security: the attainment of the ISO 27001:2022 certification. This milestone is not just a mark of recognition; it embodies our relentless dedication to maintaining the highest levels of information security. With this certification, Contacto solidifies its status as a dependable pioneer in the realm of unified contact center solutions. 

Understanding the Global Significance of ISO 27001: ISO 27001 is more than just a standard; it's a global benchmark for excellence in information security management systems (ISMS). Applicable across various industries, this certification entails a structured framework for establishing, implementing, and maintaining robust security practices. By adhering to the stringent standards set by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), Contacto not only demonstrates compliance but also showcases a proactive approach to safeguarding sensitive information. 

This certification knows no borders; it provides global assurance of our dedication to the highest standards of data protection and security management.

Our Rigorous Journey to Certification: The journey to achieve the ISO 27001:2022 standard was both challenging and enlightening. Contacto underwent a comprehensive external audit by an accredited firm. This rigorous examination spanned every aspect of our security measures, from software robustness to personnel preparedness, aligning our practices with international data laws. This ongoing process of continuous improvement and adherence to evolving security standards highlights our unwavering commitment to excellence.

How It Benefits You - Our Valued Stakeholders:

  • Resilience to Cyber Attacks: Enhancing our ability to protect against and respond to digital threats.
  • Preparedness for Emerging Threats: Staying ahead of the curve in a rapidly evolving digital landscape.
  • Ensuring Data Integrity, Confidentiality, and Availability: A three-pronged approach to securing your data.
  • Organization-wide Protection: Ensuring security at every level of our operations.

What This Means for Our Customers: For our customers, the ISO 27001:2022 certification is an assurance that your data is governed by the most stringent of security protocols. Whether you're an emerging startup or a large enterprise, you can trust that Contacto is equipped with comprehensive security systems and processes.

Our Pledge for Continuous Security Evolution: Our mission in security excellence is perpetual. We commit to an ongoing evolution of our security frameworks, aspiring to not just fulfill but surpass the prevailing industry benchmarks.

Explore Our Security Protocols: To gain a comprehensive understanding of Contacto's security measures, we invite you to visit our security page. At Contacto, we are dedicated to not only enabling sales engagement but also to forging enduring trust through uncompromising data security.

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