A multiparty call (MPC) allows multiple users with specific roles to dial into a single call. While conferences also allow multiple users to join a single call, multiparty calls are better suited for call centers or sales dialer use cases such as:
For traditional “meeting” use cases where more participants may need to be connected, please checkout our conference offering.
An MPC can be initiated using either Add a Participant API or MPC XML with one or more participants. Also, participants can be added to an existing/ongoing MPC using the Add a Participant API or MPC XML.