Start recording a call
This endpoint allows you to start recording a call.
API Endpoint
POST
https://api.plivo.com/v1/Account/{auth_id}/Call/{call_uuid}/Record/
Arguments
time_limit integer | Sets the maximum duration post which the recording will be stopped automatically. The default value is 60 seconds |
file_format string | This allows you to specify the format in which you want the recording in. The formats supported are mp3 and wav. By default recordings are in mp3 format. |
transcription_type string | auto: Transcription is completely automated; turnaround time is about 30 minutes. Transcriptions are charged and details are available in pricing page |
Note: Currently, the service is only available in English, and you will be charged for the usage. Our transcription service is limited to calls with a duration greater than 500ms and lesser than 4-hour with a recording file size smaller than 2GB. | |
transcription_url string | The URL to which the transcription needs to be posted. |
transcription_method string | The HTTP verb that is used to invoke the transcription_url. Defaults to POST. |
callback_url string | The URL which needs to be invoked when the recording ends. The details that will be posted to the URL are provided in Callback URL section. |
callback_method string | The HTTP verb that is used to invoke the callback_url. This defaults to POST. Supported values are GET and POST. |
Callback URL
The following are the details that will be posted to when the Callback URL is invoked after the recording ends.
List of parameters sent to the Callback URL
api_id | The same api_id that is being returned by the Record API |
record_url | The URL where the recorded file can be accessed |
call_uuid | The call_uuid of the call on which this recording happened |
recording_id | The recording_id returned by the Record API |
recording_duration | The recording duration in seconds |
recording_duration_ms | The recording duration in milliseconds |
recording_start_ms | The start time of the recording since epoch in milliseconds |
recording_end_ms | The end time of the recording since epoch in milliseconds |
List of parameters sent to transcriptionUrl
transcription_charge | The credit deducted for the transcription. |
transcription | The transcribed text of the recording. |
duration | The duration in seconds of the recording. |
call_uuid | The call UUID of the call which was transcribed. |
transcription_rate | The rate of the transcription per minute. |
recording_id | Recording ID of the recording which was transcribed. |
error | can be Recording duration too long for transcription or Recording file size too large for transcription. Empty if transcription is successful. |
Note: .mp3 files are smaller in size than .wav files. Consider changing the recording file format to mp3 to avoid this error. |
Returns
If successful this endpoint returns an acknowledgement that the recording has started along with an URL to access the recording
Response
HTTP Status Code: 202
{
"url": "http://s3.amazonaws.com/recordings_2013/48dfaf60-3b2a-11e3.mp3",
"message": "call recording started",
"recording_id": "48dfaf60-3b2a-11e3",
"api_id": "c7b69074-58be-11e1-86da-adf28403fe48"
}
Example Request
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import plivo
client = plivo.RestClient()
response = client.calls.record(
call_uuid='3a2e4c90-dcee-4931-8a59-f123ab507e60', )
print(response)
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#
# Example for Call Record Create
#
require 'rubygems'
require 'plivo'
include Plivo
include Plivo::Exceptions
api = RestClient.new("YOUR_AUTH_ID", "YOUR_AUTH_TOKEN")
begin
response = api.calls.record(
'eba53b9e-8fbd-45c1-9444-696d2172fbc8'
)
puts response
rescue PlivoRESTError => e
puts 'Exception: ' + e.message
end
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// Example for Call Record create
var plivo = require('plivo');
(function main() {
'use strict';
// As the auth_id and auth_token are unspecified, Plivo will fetch them from the PLIVO_AUTH_ID and PLIVO_AUTH_TOKEN environment variables.
var client = new plivo.Client();
client.calls.record(
"eba53b9e-8fbd-45c1-9444-696d2172fbc8", // call uuid
).then(function (response) {
console.log(response);
}, function (err) {
console.error(err);
});
})();
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<?php
/**
* Example for Call Record create
*/
require 'vendor/autoload.php';
use Plivo\RestClient;
use Plivo\Exceptions\PlivoRestException;
$client = new RestClient("YOUR_AUTH_ID", "YOUR_AUTH_TOKEN");
try {
$response = $client->calls->startRecording(
'eba53b9e-8fbd-45c1-9444-696d2172fbc8'
);
print_r($response);
}
catch (PlivoRestException $ex) {
print_r($ex);
}
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package com.plivo.api.samples.call.record;
import java.io.IOException;
import com.plivo.api.Plivo;
import com.plivo.api.exceptions.PlivoRestException;
import com.plivo.api.models.call.Call;
import com.plivo.api.models.call.actions.CallRecordCreateResponse;
/**
* Example for Call Record create
*/
class RecordCreate {
public static void main(String [] args) {
Plivo.init();
try {
CallRecordCreateResponse response = Call.recorder("eba53b9e-8fbd-45c1-9444-696d2172fbc8")
.record();
System.out.println(response);
} catch (PlivoRestException | IOException e) {
e.printStackTrace();
}
}
}
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/**
* Example for Call Record Create
*/
using System;
using System.Collections.Generic;
using Plivo;
using Plivo.Exception;
namespace PlivoExamples
{
internal class Program
{
public static void Main(string[] args)
{
var api = new PlivoApi("YOUR_AUTH_ID", "YOUR_AUTH_TOKEN");
try
{
var response = api.Call.StartRecording(
callUuid:"10c94053-73b4-46fe-b74a-12159d1d3d60"
);
Console.WriteLine(response);
}
catch (PlivoRestException e)
{
Console.WriteLine("Exception: " + e.Message);
}
}
}
}
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curl -i --user AUTH_ID:AUTH_TOKEN \
-H "Content-Type: application/json" \
-d '{"time_limit":"optional param in seconds"}' \
https://api.plivo.com/v1/Account/{auth_id}/Call/{call_uuid}/Record/
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// Example for Call Record create
package main
import "fmt"
import "github.com/plivo/plivo-go"
func main() {
client, err := plivo.NewClient("", "", &plivo.ClientOptions{})
if err != nil {
panic(err)
}
response, err := client.Calls.Record(
"eba53b9e-8fbd-45c1-9444-696d2172fbc8",
plivo.CallRecordParams{},
)
if err != nil {
panic(err)
}
fmt.Printf("Response: %#v\n", response)
}