Latest Legacy

    Start recording a call

    This endpoint allows you to start recording a call.

    API Endpoint

    POST https://api.plivo.com/v1/Account/{auth_id}/Call/{call_uuid}/Record/

    Arguments

    time_limit integer

    Sets the maximum duration post which the recording will be stopped automatically. The default value is 60 seconds

    file_format string

    This allows you to specify the format in which you want the recording in. The formats supported are mp3 and wav. By default recordings are in mp3 format.

    transcription_type string

    auto: Transcription is completely automated; turnaround time is about 30 minutes.

    Transcriptions are charged and details are available in pricing page

    Note:

    Currently, the service is only available in English, and you will be charged for the usage. Our transcription service is limited to calls with a duration greater than 500ms and lesser than 4-hour with a recording file size smaller than 2GB.

    transcription_url string

    The URL to which the transcription needs to be posted.

    transcription_method string

    The HTTP verb that is used to invoke the transcription_url. Defaults to POST.

    callback_url string

    The URL which needs to be invoked when the recording ends. The details that will be posted to the URL are provided in Callback URL section.

    callback_method string

    The HTTP verb that is used to invoke the callback_url. This defaults to POST. Supported values are GET and POST.

    Callback URL

    The following are the details that will be posted to when the Callback URL is invoked after the recording ends.

    List of parameters sent to the Callback URL

    api_id

    The same api_id that is being returned by the Record API

    record_url

    The URL where the recorded file can be accessed

    call_uuid

    The call_uuid of the call on which this recording happened

    recording_id

    The recording_id returned by the Record API

    recording_duration

    The recording duration in seconds

    recording_duration_ms

    The recording duration in milliseconds

    recording_start_ms

    The start time of the recording since epoch in milliseconds

    recording_end_ms

    The end time of the recording since epoch in milliseconds

    List of parameters sent to transcriptionUrl

    transcription_charge

    The credit deducted for the transcription.

    transcription

    The transcribed text of the recording.

    duration

    The duration in seconds of the recording.

    call_uuid

    The call UUID of the call which was transcribed.

    transcription_rate

    The rate of the transcription per minute.

    recording_id

    Recording ID of the recording which was transcribed.

    errorcan be Recording duration too long for transcription or Recording file size too large for transcription. Empty if transcription is successful.
    Note: .mp3 files are smaller in size than .wav files. Consider changing the recording file format to mp3 to avoid this error.

    Returns

    If successful this endpoint returns an acknowledgement that the recording has started along with an URL to access the recording

    Response

    HTTP Status Code: 202

    {
  "url": "http://s3.amazonaws.com/recordings_2013/48dfaf60-3b2a-11e3.mp3",
  "message": "call recording started",
  "recording_id": "48dfaf60-3b2a-11e3",
  "api_id": "c7b69074-58be-11e1-86da-adf28403fe48"
}

    Example Request

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    import plivo

client = plivo.RestClient()
response = client.calls.record(
    call_uuid='3a2e4c90-dcee-4931-8a59-f123ab507e60', )
print(response)

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    #
# Example for Call Record Create
#
require 'rubygems'
require 'plivo'

include Plivo
include Plivo::Exceptions

api = RestClient.new("YOUR_AUTH_ID", "YOUR_AUTH_TOKEN")

begin
  response = api.calls.record(
    'eba53b9e-8fbd-45c1-9444-696d2172fbc8'
  )
  puts response
rescue PlivoRESTError => e
  puts 'Exception: ' + e.message
end

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    // Example for Call Record create

var plivo = require('plivo');

(function main() {
    'use strict';
    
    // As the auth_id and auth_token are unspecified, Plivo will fetch them from the PLIVO_AUTH_ID and PLIVO_AUTH_TOKEN environment variables.
    var client = new plivo.Client();
    client.calls.record(
        "eba53b9e-8fbd-45c1-9444-696d2172fbc8", // call uuid
    ).then(function (response) {
        console.log(response);
    }, function (err) {
        console.error(err);
    });
})();

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    <?php
/**
 * Example for Call Record create
 */
require 'vendor/autoload.php';
use Plivo\RestClient;
use Plivo\Exceptions\PlivoRestException;
$client = new RestClient("YOUR_AUTH_ID", "YOUR_AUTH_TOKEN");

try {
    $response = $client->calls->startRecording(
        'eba53b9e-8fbd-45c1-9444-696d2172fbc8'
    );
    print_r($response);
}
catch (PlivoRestException $ex) {
    print_r($ex);
}

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    package com.plivo.api.samples.call.record;

import java.io.IOException;
import com.plivo.api.Plivo;
import com.plivo.api.exceptions.PlivoRestException;
import com.plivo.api.models.call.Call;
import com.plivo.api.models.call.actions.CallRecordCreateResponse;

/**
* Example for Call Record create
*/
class RecordCreate {
    public static void main(String [] args) {
        Plivo.init();
        try {
            CallRecordCreateResponse response = Call.recorder("eba53b9e-8fbd-45c1-9444-696d2172fbc8")
                .record();

            System.out.println(response);
        } catch (PlivoRestException | IOException e) {
            e.printStackTrace();
        }
    }
}

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    /**
 * Example for Call Record Create
 */
using System;
using System.Collections.Generic;
using Plivo;
using Plivo.Exception;

namespace PlivoExamples
{
    internal class Program
    {
        public static void Main(string[] args)
        {
            var api = new PlivoApi("YOUR_AUTH_ID", "YOUR_AUTH_TOKEN");
            try
            {
                var response = api.Call.StartRecording(
                    callUuid:"10c94053-73b4-46fe-b74a-12159d1d3d60"
                );
                Console.WriteLine(response);
            }
            catch (PlivoRestException e)
            {
                Console.WriteLine("Exception: " + e.Message);
            }
        }
    }
}

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    curl -i --user AUTH_ID:AUTH_TOKEN \
    -H "Content-Type: application/json" \
    -d '{"time_limit":"optional param in seconds"}' \
    https://api.plivo.com/v1/Account/{auth_id}/Call/{call_uuid}/Record/

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    // Example for Call Record create
package main

import "fmt"
import "github.com/plivo/plivo-go"
 
func main() {
	client, err := plivo.NewClient("", "", &plivo.ClientOptions{})
	if err != nil {
		panic(err)
	}
	response, err := client.Calls.Record(
		"eba53b9e-8fbd-45c1-9444-696d2172fbc8",
		plivo.CallRecordParams{},
	)
	if err != nil {
		panic(err)
	}
	fmt.Printf("Response: %#v\n", response)
}