Plivo Blog | News, Industry Trends and Analysis, and Best Practices by the Plivo Team

AI Voice Agents - The Complete Guide to Voice Chat (2025)

Nov 23, 2025

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May 2, 2025

5 mins

5 Best AI Voice Platforms for Customer Support in 2025

Learn about the five best voice AI platforms for customer support in 2025 and compare their features and pricing to find the right choice for your business.

Voice

AI agents

Mar 13, 2025

5 mins

Voice Commerce: Definition, How it Works, and Benefits

Learn how voice commerce technology boosts sales, reduces support costs, and enhances customer experience.

Voice

Mar 13, 2025

5 mins

The 5 Steps in Natural Language Processing (NLP)

Understand the key steps in NLP that enable chatbots, voice assistants, and AI-driven automation and how they work.

Voice

Mar 13, 2025

5 mins

What Is Voice Intelligence, and How Does It Work?

Learn about voice intelligence, how it works, real-life use cases, and its benefits for your business.

Voice

Jan 29, 2025

5 mins

11 Steps to Improve VoIP Call Quality

Discover 11 actionable steps to improve VoIP call quality and ensure every call is clear, reliable, and professional.

Voice

Jan 28, 2025

5 mins

How AI Voice Works and Why It’s Important

Explore AI voice technology, its current applications, and its impact on various industries. Discover how it's shaping communication today.

Voice

Voice API

Jan 23, 2025

5 mins

How Will Voice Integration Shape Conversational AI?

Learn how voice integration in conversational AI reshapes industries, enhances customer interactions and delivers real-time, personalized experiences.

Voice

Voice API

Dec 19, 2024

5 mins

What is Interactive Voice Response (IVR)?

Explore IVR meaning, how it boosts customer service, reduces costs, and streamlines call routing with 24/7 self-service options.

Voice

Nov 22, 2024

5 mins

What is a Voice API?

Learn what a voice API is and how it streamlines business communication with call routing, IVR, and more. Use Plivo’s features to boost customer experiences.

Voice API

Voice