Plivo Blog | News, Industry Trends and Analysis, and Best Practices by the Plivo Team

AI Voice Agents - The Complete Guide to Voice Chat (2025)

Nov 23, 2025

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Nov 14, 2024

5 mins

How to Use Voice Transcriptions for Customer Analytics

Discover how voice transcriptions can revolutionize customer analytics by converting spoken feedback into actionable insights.

Transcription

Voice

Nov 11, 2024

5 mins

What is SIM Swapping Fraud and How to Prevent It

Discover how to prevent SIM swapping fraud at your company with a robust fraud control API like Plivo’s

Fraud Prevention

Voice

Voice API

Sep 24, 2024

5 mins

Top 7 Google Voice Alternatives in 2024

Discover the best Google Voice alternatives in 2024 that deliver advanced call management for your business.

Voice

Comparison

Sep 6, 2024

5 mins

What is VoIP?

Discover how VoIP technology transforms business communication with cost savings, global reach, advanced features, and scalability. Learn key benefits and setup essentials.

Voice

Voice API

May 15, 2024

5 mins

Verified Caller IDs: Trusted, Secure Outbound Calling with Plivo

Take your business communication to the next level with Plivo’s Verified Caller IDs. Authenticate outbound calls and build trust effortlessly.

Voice

Apr 28, 2023

5 mins

Contending with Consent for Marketing Messaging and Calls

Before you send marketing text messages or voice calls, you must gain consent from recipients. Here’s an overview of regulations, guidelines, and best practices.

Voice

SMS

Best Practices