Plivo Blog | News, Industry Trends and Analysis, and Best Practices by the Plivo Team

What Is Voice Recognition?

Feb 13, 2025

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Jul 17, 2023

5 mins

How to Write a Bank IVR Menu

Tips on how to write a banking IVR menu. Read more about IVR phone banking services and best practices at Plivo.

Voice API

Jul 12, 2023

5 mins

Introducing Real-Time Audio Streaming

Explore the benefits and use cases of instant transcription during live calls, including improved customer service and collaboration with real-time audio streaming service by Plivo.

Voice API

May 30, 2023

5 mins

A Tour of the Plivo Console: Voice

A menu-by-menu look at Voice API management capabilities exposed via the Plivo console. It’s easy to get started — sign up today.

Console

Voice API

May 24, 2023

5 mins

Why You Might Want an Outbound Dialer

Outbound Dialer - Read to know about the benefits of an Outbound Dialer. Automate and optimize your outbound calling processes with Outbound dialer services from Plivo.

Voice API

Apr 10, 2023

5 mins

Why You Should Transcribe Your Calls

Phone call transcription is the process of converting recorded phone conversations into written words. Learn how to transcribe calls with Plivo.

Transcription

Voice API

Mar 28, 2023

5 mins

13 Best Practices For Using Interactive Voice Response (IVR)

IVR Menu Best Practices: Tips on how to create IVR menus that satisfy callers’ needs. Learn about IVR and create IVR phone trees with Plivo. Sign up today!

Voice API

IVR