Build customer loyalty. Scale cost-efficiently.

The all-in-one CX suite that simplifies marketing, automates customer service, and fuels growth.
Join thousands of innovative businesses that rely on Plivo for their customer engagement

Impact at every step of the journey

Make customers happy and drive sustainable business growth.
Attract new customers
Personalize your outreach from the very first message to stand out to potential new customers.
Grow your business
Higher loyalty translates to higher profit. Increasing customer retention rates by 5% will increase profits by 25% to 95%.
Supercharge your sales
Increase conversions in a few clicks by delivering the right message at the right time.
Excel in customer care
Provide omnichannel support 24/7 to keep your customers happy and increase loyalty.

Maximize revenue, minimize cost

One platform, two powerful solutions
Deliver exceptional service by combining live chat, voice, SMS, and WhatsApp into one view.
Explore Service
Deliver exceptional service by combining live chat, voice, SMS, and WhatsApp into one view.
Explore Engage

Revenue Growth & Customer Service on Autopilot

Improve customer acquisition
Automate audience segmentation based on key attributes like shopping behavior & customer browsing activity. Design hyper-focused messaging powered by AI that responds to unique customer needs.
Companies that excel at personalization generate 40% more revenue than avg.
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Increase conversion rates
Identify key events—such as cart abandonment, new user sign-up, or product launches—to trigger messaging that meets the customer at the right moment.
Triggered messaging can increase conversion rates by 2,770% compared to messaging blasts.
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Provide quality customer service
AI bots are available 24/7 to answer customer questions, take action, and resolve requests on all messaging channels within minutes.
Automate responses to 70% of customer queries and free up agents for high-value tasks.
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Increase customer retention
Share data from across your customer-facing teams to make every customer interaction memorable and personal.
Increasing customer retention rates
by just 5% will increase profits by 25%
to 95%.
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Plivo CX integrates
with your existing tools

Our platform is designed to integrate with popular CRM, marketing, and help desk tools.
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Start building value into every part of the customer experience.

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