Discover how Plivo CX outshines its competitors with its all-in-one customer engagement suite and cost-effective scalability making it the #1 choice for SMS marketing.
Other SMS Marketing Vendors
Comparison of Costs & Coverage
Platform Fee
$99 /month
66% savings
$300/month
US & CA SMS Cost
$0.0065/SMS
35% savings
$0.01 /SMS
US & CA MMS
$0.02 /MMS
$0.02 /MMS
Carrier Surcharge Fee
Paid additionally
Paid additionally
Reach Shoppers In
100+ countries
18 countries
UK SMS Cost
$0.038/SMS
55% savings
$0.07 - $0.1/SMS
AU SMS Cost
$0.038/SMS
55% savings
$0.07 - $0.1/SMS
Shortcode Rental (Non-Vanity)
$500/month
33% savings
$750/month
Shortcode Rental (Vanity)
$1,000/month
20% savings
$1,250/month
Implementation & Onboarding
FREE
100% savings
Pay additional
Included Features and Add-Ons
SMS Campaigns & Deliverability
Customer Profiles
Audiences (Lists, Segments)
Automated Journeys
AI Copywriter
Analytics
2-Way SMS Conversations
Integrations
Shopify & others
Limited
Support Options
Chat, Email, Calls
Chat, Email, Calls
Single Sign-On
Add-ons
Add-ons
Dedicated Account Managers
Only Enterprise
SMS Platform Uptime
99.95%
99.95%
Support and Service Levels
Customer Support
Chat, Email, Calls, Dedicated Account Managers
Various levels, including email support, dedicated account managers, 24/7 support for enterprise clients
Service Level Agreements (SLAs)
99.95% SMS platform uptime, SLAs for message delivery
SLAs for uptime and message delivery rates
Volume Discounts
Get discounts on your SMS volume & spends as you scale your usage.
10,000 US SMS/month: $19 platform fee, $65 SMS cost
Mid-Sized Business
$949/month
100,000 US SMS/month: $299 platform fee, $650 SMS cost
Large Business
$20,999/month
5M US SMS/month: $999 platform fee, $20,000 SMS cost
You are in good hands. We’re recognised & compliant
Secure and Regulation Compliant
Here’s what Plivo CX is known for
99.95%
SMS Platform Uptime
100+
Countries You Can Reach
24/7
Support for Enterprise Clients
40% or more
Savings on Volume Pricing
Here’s why our customers made the switch
I could tell from the get-go that Plivo was going to offer outstanding service compared to some of the other SMS providers. Anytime we've ever reached out to Plivo for any questions, we get responses quickly and with answers that make sense.
Jacob Martinez
Product Owner, Deckers
The reliability of the message delivery has been great. That’s probably the number one thing, and then the second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo!
Doug Belew
Director, LuxerOne
Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service. Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we’d have thousands of people standing in a parking lot trying to pay, so it’s mission-critical for us. We’re very happy with Plivo.
Partick Ryan
Vice President of Innovation, Laz Parking
We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is easy integration, a friendly interface, and every time we’ve needed support, Plivo has responded to our tickets in a timely manner.