Contacto: Chat + Voice + SMS

The Smarter Five9 Alternative

Omnichannel voice, chat, SMS & WhatsApp

Smart chatbots and automations

Integrate with anything

Flexible pricing for growing businesses

Book Demo & Start Free Trial

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Contacto vs Five9

Omnichannel Agent Desktop with
Integrated System Functionality

Web & In-app Chat in base package

SMS/MMS Text Messaging in base package

Competitive Pricing

Starting at $29/user/month

Starting at $149/user/month

Speed to Value

Onboard in days

Custom Integrations (API)

Voice calls

WhatsApp Business in base package

Custom IVR, Routing & Queues

No-code Customer Journey Builder

Real-Time Dashboards

Pre-Configured Integrations

Custom Integrations (API)

Free Trial

Flex trial period

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View all

Feature packed. Flexibly priced.

Growth

$29

user/month

Voice, chat, SMS, & WhatsApp

Custom Chatbots

Unified Agent Desktop with omnichannel conversations

Basic Routing & Queues

Basic Reports

Preconfigured Integrations

24/5 Support

RECOMMENDED

Business

$69

user/month

Includes everything in Growth, plus:"

Customizable Chat Widgets

Self-serve knowledge base/FAQ

Canned Responses

Advanced Routing & Queues

No-code flow builder

Live Monitoring

Preconfigured Integrations

Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.

Secure and Regulation Compliant

SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA

Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Connect With Your Customers

Crystal-clear voice, chatbots, live chat, SMS, and WhatsApp woven into a single thread for context.

Seamlessly switch between channels, or use multiple channels simultaneously.

Faster Time
to Resolution

Handle common inquiries with chatbots

Powerful automations lead to faster resolutions and happier customers

Everything
In One Place

Connect your systems with preconfigured and API integrations

Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL

Free 30-day trial with full features | No Credit Card Required

VERSION 2

Client-First official starter project

This Client-First cloneable is the starter project for Finsweet's Client-First style system for Webflow.

This project contains a style guide page with utility classes that come with Client-First.

No pages, no layouts, no components. No styles to delete or update. Delete this message and get started.

Learn Client-First for Webflow with extensive documentation.

Find your perfect plan

Features

Growth

Business

Enterprise

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The Simple, Powerful Talkdesk Alternative

The Talkdesk Alternative for Customer Support Teams

Omnichannel voice, chat, SMS & WhatsApp

Smart AI chatbots and automations

Integrate with anything

Flexible pricing for growing businesses

start 14 day free trial

Preconfigured Integrations

Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.

Safe & Secure

Handle sensitive information with SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, ISO/IEC 27001:2022 & HIPAA certification

Enterprise-grade platform with 99.95% uptime, ranked #1 in customer satisfaction on G2.

Why Contacto is the best Talkdesk alternative

Get more for less

Choose from feature-backed packages that include all of the channels and get a predictable, transparent bill every month

Talkdesk offers a voice-only base package that is more expensive than Contacto’s well-equipped Omnichannel Business Package

No more tab switching

Contacto’s Unified Agent Desktop hosts all of your conversation channels alongside deep integrations with your business systems.

Talkdesk utilizes popups and widgets that make for a disconnected and inefficient experience for agents.

Flexible Pricing

Contacto offers short-term agreements that allow for growth as your company grows

Talkdesk requires a 3-year commitment for published pricing

Contacto vs Talkdesk: The add-ons you need add up fast

Feature for feature, Contacto offers more comprehensive value for money.

Value For Money

Price

$29-$69
/user/month

$75-$125
/user/month

Voice, SMS, and WhatsApp Included In Base Package

Bundled Usage Included

Support

One-on-one onboarding

Extra add-on

Free 24x5 Support

Extra add-on

Core Features

Omnichannel Agent Desktop with Integrated System Functionality

Custom IVR, Routing & Queues

No-code Custom Flow Builder

Real-Time Dashboards

Pre-Configured Integrations

Includes pre-configured, and custom integrations

Custom Integrations (API)

Pay less with flexible all-in pricing

Exceptional customer service doesn’t have to be expensive.

Growth

$29

user/month

Voice, chat, SMS, & WhatsApp

Custom Chatbots

Unified Agent Desktop with omnichannel conversations

Basic Routing & Queues

Basic Reports

Preconfigured Integrations

24/5 Support

Book Demo & Start Free Trial

Business

$69

user/month

Includes everything in Growth, plus:

Customizable Chat Widgets

Self-serve knowledge base/FAQ

Canned Responses

Advanced Routing & Queues

No-code flow builder

Live Monitoring

Recommended

Book Demo & Start Free Trial

We work where you work.

Get simple, no-code integrations to ensure two-way data exchange and simple workflows connecting your helpdesk software, CRM, order management, payment, and other business systems. No more toggling between different platform - Contacto brings it all in one.