Drag and Drop Workflows

Simple Drag and Drop for Powerful Automation Workflows

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Connect the Components

Build customer journey workflows by simply connecting components.

Easy <br> to Configure

Easily configure components right inside the workflow.

Build Powerful Workflows <br> With Ease

Trigger Workflows Remotely
Use your data and systems to trigger automatic workflows via API.
Easy Handoffs
Quickly escalate more complex issues to human agents via live chat for faster resolution.
Skill-Based Routing
Apply skill filters to queues to ensure appropriate agents are connected.

Everything In One Place

Integrated Knowledge Base

Empower agents with custom knowledge bases.

Metrics & Reporting

Optimize performance with Live Metrics & Historical Reporting.

View Conversations

Use call recordings for coaching and compliance with full context.
Enterprise Grade Security
Contacto maintains the highest level of data security
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Enterprise Grade Security
Contacto maintains the highest level of data security
Know more

Building powerful workflows has never been simpler.

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