Contacto: Chat + Voice + SMS

The Smarter UJet Alternative

Omnichannel voice, chat, SMS & WhatsApp
Smart chatbots and automations
Integrate with anything
Flexible pricing for growing businesses
Book Demo & Start Free Trial

You're in Good Company

We’re part of Plivo, the Global Leader in Cloud Communications & API
#1
By G2 in Cloud Communications Platform Category
>1B
Communication API requests served per month
1000s of Plivo Customers across 190 countries

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Contacto vs Ujet

Omnichannel Agent Desktop with Integrated System Functionality
Web & In-app Chat in base package
SMS/MMS Text Messaging in base package
Custom Integrations (API)
Competitive Pricing
$29-$69/user/month
Voice Calls
Channel Blending
Custom IVR, Routing & Queues
No-code Customer Journey Builder
Real-Time Dashboards
Pre-Configured Integrations
Mobile SDKs for in-app integration
Free Trial
Flex trial period
White-glove custom implemenatation
View less
View all

Feature packed. Flexibly priced.

Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Custom Chatbots
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
See more
RECOMMENDED
Business
$69
user/month
Includes everything in Growth, additionally:
Customizable Chat Widgets
Self-serve knowledge base/FAQ
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
See more
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Connect With Your Customers

Crystal-clear voice, chatbots, live chat, SMS, and WhatsApp woven into a single thread for context.
Seamlessly switch between channels, or use multiple channels simultaneously. 

Faster Time
to Resolution

Handle common inquiries with chatbots
Powerful automations lead to faster resolutions and happier customers

Everything
In One Place

Connect your systems with preconfigured and API integrations
Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL
Free 30-day trial with full features | No Credit Card Required
Copyright © 2024 Plivo Inc.
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Client-First official starter project

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No pages, no layouts, no components. No styles to delete or update. Delete this message and get started.
Learn Client-First for Webflow with extensive documentation.
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Find your perfect plan

Features
Growth
Business
Enterprise
Unified Agent Desktop
Voice
Chat
Messaging
Monitoring and Performance
Integrations
Configuration
Support
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The Ujet Alternative for Customer Support Teams

Get constant connectivity and transparent prices. Try Contacto

Deliver remarkable customer service through chat, voice, messaging - at a fraction of the price. Try Contacto, the Ujet alternative that empowers your support team to:
Resolve customer support issues faster, and more effectively
Utilize multiple channels, including voice, simultaneously to reduce wait time
Operate seamlessly with all customer interactions (voice, message, chat)  in one place
start 14 day free trial
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Why Contacto is the top Ujet alternative

Pay for only what you need.

Sign up for the transparent pricing plan with the features you need, and get a predictable, transparent bill every month.
UJET’s pricing lacks transparency, and they offer bundled base packages that are more expensive than Contacto, including features that growing teams may not need yet.

Say goodbye to subpar connection quality.

Contacto’s voice features are powered by Plivo, which boasts 99.95% uptime.
“UJET seems to have a lot of technical issues that come up frequently. I experience network connection issues frequently, and other issues with audio, status tracking, and more.”
- verified G2 User

Connect your systems with custom integrations

Contacto offers custom integrations via API for  integrated system functionality, and seamless transitions. 
“Some users may encounter difficulties when integrating UJET with their existing systems or workflows. Certain customization options are limited within the UJET platform.”
- verified G2 User

Contacto vs Ujet: Transparent Pricing for Clear Value

Don’t spend more for the same functionality.
Feature for feature, Contacto offers more value for money.
Value For Money
Price (Voice + Chat)
Starting at
$29/user/month
Lack of transparent pricing
Inbound & Outbound Calling, Chat, SMS, and WhatsApp Included in Base Packages
Upgrade Needed
Bundled Seats and Usage
Extra add-on for seats
Extra add-on for seats
Free Trial
14-day free trial
Support
One-on-one onboarding
Extra add-on
Implementation
Extra add-on
Core Features
Live chat + Chatbot
Knowledge Base/FAQ
Omnichannel Agent Desktop with Integrated System Functionality
Integrations with all systems
Includes pre-configured, and custom integrations
Only offers pre-configured integrations
Customizable Web Chat Widget
Real-Time Dashboards

The High-Value UJET Alternative

Exceptional customer service doesn’t have to be expensive.
Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Self-serve knowledge base/FAQ
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
Book Demo & Start Free Trial
Business
$69
user/month
Includes everything in Growth, additionally:
Customizable Chat Widgets
Custom Chatbots
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
Book Demo & Start Free Trial
Recommended

We work where you work.

Get simple, no-code integrations to ensure two-way data exchange, and simple workflows connecting to your helpdesk software, CRM, order management, payment, and other business systems. No more toggling between different platforms - Contacto brings it all in one.
Custom Integrations via API

You're in Good Company

Powered by Plivo - Join 1000s of brands across 190 countries who trust Plivo for better communication.

Switching to Contacto is simple. 
Start your 14-day free trial now.

Book demo and start free trial
Free 14-day trial with full features | No Credit Card Required
Copyright © 2024 Plivo Inc.
Privacy Policy
Terms of Service
x

Find your perfect plan

Features
Growth
Business
Enterprise
Unified Agent Desktop
Voice
Chat
Messaging
Monitoring and Performance
Integrations
Configuration
Support
Full Name not valid
Email for trial account & meeting invite.
Full Name not valid
Contact number for meeting setup.
Full Name not valid
Please fill all required fields
We treat your data with the highest level of care and precision. Read Privacy Policy.
Thanks for reaching out!

We can’t wait for you to see PlivoCX in action. One of our experts will be in touch shortly to schedule your personalized demo.

Oops! Something went wrong while submitting the form.