Unified Agent Desktop

Unified Conversations Fully Integrated With Your Business Systems

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Unified Conversations

Seamlessly switch between voice, chat, text/SMS and WhatsApp, or use channels simultaneously.

Integrate with Anything

Say goodbye to tab switching inefficiencies by integrating all of your business systems in Contacto’s Unified Agent Desktop.

Everything In One Place

Integrated Knowledge Base

Empower agents with custom knowledge bases.

Metrics & Reporting

Optimize performance with Live Metrics & Historical Reporting.

View Conversations

Use call recordings for coaching and compliance with full context.
Enterprise Grade Security
Contacto maintains the highest level of data security
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Enterprise Grade Security
Contacto maintains the highest level of data security
Know more

Increasing efficiency has never been simpler.

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Unified Agent Desktop
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