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SMS/TEXT
Provide On-The-Go Support with SMS/Text
Simultaneous Channels
Need to send a photo or link while on a call? Use SMS while on the call to resolve issues faster.
Be Proactive
Reduce inbound support with proactive updates that use your data in drag & drop workflows.
Unified Channels
Seamlessly switch between voice, chat, SMS and WhatsApp, or use multiple channels simultaneously.
Make Customer Service Easy with SMS/Text
Award Winning
Built on Plivo’s award-winning communications platform.
Drive Consistency
Make it easy for your agents to give the best response every time with snippets.
Make Sure You Connect
Text messages have a 98% open rate, compared to just 20% for email.
Make Customer Service Easy with SMS/Text
Award Winning
Built on Plivo’s award-winning communications platform.
Drive Consistency
Make it easy for your agents to give the best response every time with snippets.
Make Sure You Connect
Text messages have a 98% open rate, compared to just 20% for email.
Global Voice Coverage
Local and toll-free numbers in 50+ countries
North, Central & South America
🇦🇷
Argentina
🇧🇷
Brazil
🇨🇦
Canada
🇨🇱
Chile
🇨🇴
Colombia
🇦🇩
Dominican Republic
🇴🇲
Mexico
🇵🇪
Peru
🇺🇸
United States
Asia-Pacific
🇦🇺
Australia
🇭🇰
Hong Kong
🇮🇳
India
🇮🇩
Indonesia
🇯🇵
Japan
🇲🇾
Malaysia
🇳🇿
New Zealand
🇵🇭
Philippines
🇸🇬
Singapore
Middle East & Africa
🇧🇭
Bahrain
🇪🇬
Egypt
🇮🇱
Israel
🇮🇹
Italy
🇶🇦
Qatar
🇸🇦
Saudi Arabia
🇿🇦
South Africa
🇹🇷
Turkey
🇦🇪
United Arab Emirates
Europe
🇧🇪
Belgium
🇧🇬
Bulgaria
🇭🇷
Croatia
🇨🇾
Cyprus
🇨🇿
Czech Republic
🇩🇰
Denmark
🇫🇮
Finland
🇫🇷
France
🇩🇪
Germany
🇬🇷
Greece
🇭🇺
Hungary
🇮🇪
Ireland
🇱🇻
Latvia
🇱🇹
Lithuania
🇳🇱
Netherlands
🇵🇱
Poland
🇵🇹
Portugal
🇸🇰
Slovakia
🇪🇸
Spain
🇸🇪
Sweden
🇨🇭
Switzerland
🇬🇧
United Kingdom
Texting with customers has never been simpler.
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