Build customer loyalty, not complexity.

Make modern customer service simple with the power of Service

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Join thousands of innovative businesses that rely on Plivo for their customer engagement

With Service, you can

Manage and segment audience

Sync Shopify customers, grow your marketing list, and segment audiences based on key attributes and specific event triggers.

Communicate on every channel

Send messages to customers over their preferred communication channels, including SMS, MMS, Email, and Whatsapp.

Launch campaigns fast

Quickly launch campaigns that send now or later. Write your own content, leverage templates, or let AI assist with creation.

Customer service
made simple

Unlock the power of AI

Reduce the need for live agents by over 50% with chatbots powered by ChatGPT from OpenAI

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Unify conversations

Weave chatbots, live chat, voice, SMS, WhatsApp into one conversation with seamless handoffs, or use multiple channels simultaneously

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Be proactive

Reduce inbound support with proactive and timely updates

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Get started with
Service today!

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Features

Unified Agent Desktop

Self-Service Chatbot

IVR

Drag & Drop Workflows

Built-in channels

Integrations

SOLUTIONS

Cost Saving Self-Service

In-App Customer Service

company

RESOURCES

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Build customer loyalty, not complexity.

With Service, you can

Customer servicemade simple

Get started withService today!

Customer service
made simple

Get started with
Service today!