Salesforce Service Cloud Integration

Seamlessly Integrate Salesforce with Contacto

for Unified Chat, Voice, SMS, & WhatsApp

Salesforce Ticket & Customer Data

Empower agents to manage Salesforce Service Cloud customer information and tickets seamlessly within the Contacto Agent Desktop.

Use Salesforce Data in a Flow

Customize messaging and route conversations using Salesforce Service Cloud data

Powerful Salesforce Service Cloud Integration

Take Action

Agents can edit data and take action in Salesforce Service Cloud right from the Contacto Unified Agent Desktop.

Be Proactive

Reduce inbound support with proactive updates and reminders.

Get Up & Running Quickly

A few clicks is all it takes to connect Salesforce Service Cloud to Contacto.

Powerful Salesforce Service Cloud Integration

Take Action

Agents can edit data and take action in Salesforce Service Cloud right from the Contacto Unified Agent Desktop.

Be Proactive

Reduce inbound support with proactive updates and reminders.

Get Up & Running Quickly

A few clicks is all it takes to connect Salesforce Service Cloud to Contacto.

Salesforce AppExchange

See Contacto on the Salesforce AppExchange

Enterprise Grade Security

Contacto maintains the highest level of data security

Know more

Integrating with Salesforce Service Cloud has never been simpler.

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Features

Unified Agent Desktop

Self-Service Chatbot

IVR

Drag & Drop Workflows

Built-in channels

Integrations

SOLUTIONS

Cost Saving Self-Service

In-App Customer Service

company

RESOURCES