Blog
Insights on cloud communications, AI agents, and customer engagement
New Phone Number Regulatory Compliance Application in the Plivo Console
Provide phone number compliance requirements and track application status directly in the Plivo console, making provisioning in regulated countries easier.
New Status Page Showcases Plivo Reliability
Reliability is a key component of our service offering. Our updated status page offers customers transparency into our uptime promises.
Sender ID Registration Now Available via Console
Sender ID registration for international SMS and MMS is now available via the Plivo console. It’s a self-service way to improve engagement rates and brand recognition.
Lessons in CPaaS Technology Leadership: Having Our Own Carrier Network Matters
As a CPaaS technology leader, Plivo has learned that if you want to create great customer experiences, you can’t take carrier network quality for granted.
Introducing New Plivo Support Plans
Plivo's redesigned support plans offer improved service level agreements, plus access to a dedicated account team for businesses that need custom assistance.
Introducing MMS on Powerpack
Send and receive pictures, audio, video, and emojis from your applications across US and Canada. Get started for free now.
3 SMS and Voice Use Cases You Can Build with Minimal Dev Time
Create and deploy new SMS and voice integration services with minimal development time using PHLO from Plivo.
5 Reasons Your SMS Messages Don’t Reach Your Customers
Improve delivery of your business SMS messages with a strong API platform and awareness of what affects deliverability.
Introducing Automatic Speech Recognition
Configure engaging, voice-driven user experiences on Plivo with Speech Recognition (ASR) to text API
Best Practices for Using Short Codes with an SMS API
What you need to know about short codes — common use cases, capabilities, and regulations — and how to leverage your SMS API provider.
Introducing MMS Support on Toll-Free Numbers in the US and Canada
Twilio may be the best known name for SMS and voice API’s, but there are very strong alternatives that offer better quality, reach, pricing, and support.
Ask Your API Provider About Their Carrier Network
Voice quality and delivery rates for SMS API and voice API providers hinge on the quality of their underlying carrier networks. Find out what you need to know.