Hold a member
Places a member in the multiparty call on hold. When a member places the call on hold, the member will be muted and the other members will hear the hold music. You can configure agent hold music and customer hold music in the node.
API Endpoint
POST
https://phlorunner.plivo.com/v1/phlo/{phlo_id}/multi_party_call/{node_id}/members/{member_address}
Arguments
URL Params
Param | Description/Allowed Values |
phlo_idRequiredstring | Unique identifier of the PHLO. PHLO IDs are listed on the PHLO page of the console. |
node_idRequiredstring | Unique identifier of the node, which is available in the configuration section of the corresponding multiparty call node in the PHLO. |
member_address Required | Phone number or SIP endpoint address of the member to put on hold. |
Payload
Param | Description/Allowed Values |
action Requiredstring | Value is always hold. |
Returns
Returns a Member
object.
Response
HTTP Status Code: 201
{
"api_id": "11d8c251-d7bf-4aba-9763-985f21bcb455",
"error": ""
}
Example Request
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import plivo
auth_id = 'Your AUTH ID'
auth_token = 'Your AUTH Token'
phlo_id = 'Your PHLO ID' # https://console.plivo.com/phlo/list/
node_id = 'Your Node ID'
phlo_client = plivo.phlo.RestClient(auth_id=auth_id, auth_token=auth_token)
phlo = phlo_client.phlo.get(phlo_id)
member_address = '1111111111'
#Hold:
response = phlo.multi_party_call(node_id).member(member_address).hold()
print str(response)
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require 'rubygems'
require 'plivo'
include Plivo
AUTH_ID = 'AUTH_ID'
AUTH_TOKEN = 'AUTH_TOKEN'
client = Phlo.new(AUTH_ID, AUTH_TOKEN)
# if credentials are stored in the PLIVO_AUTH_ID and the PLIVO_AUTH_TOKEN environment variables
# then initialize client as:
# client = Phlo.new
# provide the phlo_id in params
phlo = client.phlo.get('phlo_id')
multi_party_call = phlo.multi_party_call('node_id')
# member_address => phone number of the member who is being put on hold
#
# multi_party_call.member(<member_address>).hold
begin
response = multi_party_call.member('9999999999').hold
puts response
rescue PlivoRESTError => e
puts 'Exception: ' + e.message
end
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var plivo = require('plivo');
var PhloClient = plivo.PhloClient;
var authId = 'auth-id';
var authToken = 'auth-token';
var phloId = 'PHLO_ID';
var mpcId = 'Multiparty_call_NodeID';
var phloClient = phlo = null;
var mpcSourceNo = 'member_id'; //Trigger source address
// Hold - Phlo Member
phloClient = new PhloClient(authId, authToken);
phloClient.phlo(phloId).multiPartyCall(mpcId).member(mpcSourceNo).hold().then(function (result) {
console.log('hold result -', result);
}).catch(function (err) {
console.log('hold failed', err);
});
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<?php
/**
* Example for MultiParty Hold
*/
require 'vendor/autoload.php';
use Plivo\Resources\PHLO\PhloRestClient;
use Plivo\Exceptions\PlivoRestException;
$memberAddress = "Member_ID";
$client = new PhloRestClient("<auth_id>", "<auth_token>");
$phlo = $client->phlo->get("YOUR_PHLO_ID");
$multiPartyCall = $phlo->multiPartyCall()->get("YOUR_NODE_ID");
$multiPartyCallMember = $multiPartyCall->member($memberAddress);
try {
$response = $multiPartyCallMember->hold();
print_r($response);
} catch (PlivoRestException $ex) {
print_r($ex);
}
?>
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import com.plivo.api.Plivo;
import com.plivo.api.PlivoClient;
import com.plivo.api.exceptions.PlivoRestException;
import com.plivo.api.models.node.MultiPartyCall;
import com.plivo.api.models.node.MultiPartyCallActionType;
import com.plivo.api.models.node.MultiPartyCallUpdateResponse;
import com.plivo.api.models.phlo.Phlo;
import java.io.IOException;
public class Example
{
privatestatic final String authId = "Your AUTH_ID";
private static final String authToken = "Your AUTH_TOKEN";
private static PlivoClient client = new PlivoClient(authId, authToken);
public static void main(String[] args) throws IOException, PlivoRestException
{
String phloId = "Your PHLO_ID";
String nodeId = "Your NODE_ID";
String to = "11111111112";
String memberId = to;
Plivo.init(authId, authToken);
Phlo phlo = Phlo.getter(phloId).client(client).get();
MultiPartyCall mpc = MultiPartyCall.getter(phloId, nodeId).get();
//Hold:
MultiPartyCallUpdateResponse response = MultiPartyCall.updater(phloId, nodeId).member(memberId).hold().update();
}
}
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using System;
using Plivo;
namespace test_PHLO_dotnet
{
class Program
{
public static void Main(string[] args)
{
var phloClient = new PhloApi("<auth_id>", "<auth_token>");
var phloID = "phlo_id";
var nodeID = "node_id";
var phlo = phloClient.Phlo.Get(phloID);
var multiPartyCallObj = phlo.MultiPartyCall("nodeID");
var MemberId = "19620074923";
Console.WriteLine(multiPartyCallObj.Member(MemberId).Hold());
}
}
}
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curl --request POST \
--user AUTH_ID:AUTH_TOKEN \
--url 'https://phlorunner.plivo.com/v1/phlo/{phlo_id}/multi_party_call/{node_id}/members/{MemberAddress}' \
--header 'Content-Type: application/json' \
--data '{"action":"hold"}'
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package main
import (
"fmt"
"plivo-go"
)
// Initialize the following params with corresponding values to trigger resources
const authId = "<auth_id>"
const authToken = "<auth_token>"
const phloId = "phlo_id"
const nodeId = "node_id"
const memberId = "member_id"
//HOLD
func main() {
testMultiPartyCallMemberHold()
}
func testMultiPartyCallMemberHold() {
phloClient,err := plivo.NewPhloClient(authId, authToken, &plivo.ClientOptions{})
if err != nil {
fmt.Print("Error", err.Error())
return
}
phloGet, err := phloClient.Phlos.Get(phloId)
if err != nil {
fmt.Print("Error", err.Error())
return
}
MPCGet, err := phloGet.MultiPartyCall(nodeId)
if err != nil {
fmt.Print("Error", err.Error())
return
}
response, err := MPCGet.Member(memberId).Hold()
if (err != nil) {
fmt.Println(err)
}
fmt.Printf("Response: %#v\n", response)
}
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