Blog
Voice, messaging, and AI agent engineering from the team building the Plivo platform.
The Four Content Types for Texting in India
Implicit SMS Service: Service Implicit SMS helps automate processes, deliver personalized messages, and foster stronger customer relationships. Here are four content types to leverage bulk implicit texting in India.
How to Get the Most Out of Number Lookup
Number Lookup: Trace numbers, validate contacts, and uncover valuable information with numlookup call India. Discover the power of numlookup India with Plivo, sign up today!
How SMS Supports Every Stage of the Customer Lifecycle
Learn how businesses can use SMS at every stage of the customer lifecycle and why marketing teams count on text messaging to engage customers.
A Tour of the Plivo Console: Voice
A menu-by-menu look at Voice API management capabilities exposed via the Plivo console. It’s easy to get started — sign up today.
Why You Might Want an Outbound Dialer
Outbound Dialer - Read to know about the benefits of an Outbound Dialer. Automate and optimize your outbound calling processes with Outbound dialer services from Plivo.
Latest Verification Requirements for Toll-Free Messaging in North America
Toll-Free Verification: To protect consumers from spam and malicious messages that might originate from toll-free numbers, North American businesses have to verify their numbers.
STIR/SHAKEN in Canada
STIR/SHAKEN Canada: Like the US, Canada has implemented STIR/SHAKEN — two technical frameworks for authenticating calling numbers and measuring trust in displayed caller names.
Complying with TRAI Regulations for Sending SMS
TRAI DLT Regulations: Learn all about the TRAI Regulations on Commercial SMS Communications in India.
An APPEALIE Award Trifecta
Plivo won three 2023 APPEALIE SaaS + Software Awards, including Overall SaaS Award wins in the Development and DevOps category. See what earned the trifecta.
Plivo Wins 2023 Stevie Award
Plivo has won a Bronze Stevie Award in the Platform as a Service category, an honor recognizing the achievements of organizations worldwide.
Contending with Consent for Marketing Messaging and Calls
Before you send marketing text messages or voice calls, you must gain consent from recipients. Here’s an overview of regulations, guidelines, and best practices.
What is Call Quality? How to Monitor it in Your Contact Center
Call quality helps businesses measure the effectiveness of support conversations between customer service agents and customers. Learn about call quality and how to monitor it in this blog.
Do You Need a Toll-Free Number?
Read to know if your business needs a toll-free number, its advantages and tips on how to procure a new number. Learn more about the benefits of toll-free numbers for business communication at Plivo.
Plivo’s Approach to 10DLC
Plivo’s approach to 10DLC and what our customers are saying about us. Plivo’s self-service approach makes 10DLC registration fast, easy and hassle free. Read to know more about Plivo’s approach to 10DLC and what customers are saying about us.
Why You Should Transcribe Your Calls
Phone call transcription is the process of converting recorded phone conversations into written words. Learn how to transcribe calls with Plivo.
13 Best Practices For Using Interactive Voice Response (IVR)
IVR Menu Best Practices: Tips on how to create IVR menus that satisfy callers’ needs. Learn about IVR and create IVR phone trees with Plivo. Sign up today!
How Automated Text Messaging Can Help Real Estate Businesses
Automated SMS for real estate: Learn how your real estate business can leverage the power of sms marketing. Know all about the benefits, use cases and best practices of real estate text marketing at Plivo. Sign up today!
Getting the Most Out of Speech Transcription
Speech to text API: Accurately convert voice to text with Plivo’s voice API. Get the highest accuracy at the Lowest cost in the industry. Sign up today!
Introducing the Plivo Changelog
Introducing the Plivo Changelog - Stay updated with the latest news from Plivo. Subscribe for announcements on new products, features and preview of upcoming launches.
PCI DSS Certification Means Your Payments to Plivo Are Secure
PCI certification: Plivo announces PCI DSS compliance certification which means your payments to Plivo are secured and protected. Sign up with Plivo, the most trusted CPaaS platform.
A Tour of the Plivo Console: SMS
A menu-by-menu look at SMS API management capabilities exposed via the Plivo console. It’s easy to get started — sign up today.
Build Brand Loyalty with Retail SMS
Build brand loyalty, boost engagement and business communication with retail sms api by Plivo. Enhance your retail marketing with Plivo’s SMS API, Sign up today
Keeping Up with Changes in International Messaging
2022 was a year of massive regulatory change in the telecom industry around the world. Here are some specifics.
How Government Agencies Can Use SMS for the Public Good
Governments can use high-volume outbound SMS services to communicate effectively with a large volume of people at once. Know all about the benefits, use cases and best practices of community text messaging at Plivo.
STIR/SHAKEN: Everything You Need to Know About Trusted Calling
What are the STIR/SHAKEN protocols and standards for authenticating caller ID, and what do they mean for businesses that automate voice calling?
Why Businesses Should Employ Multiple Cloud Communications Platforms
3 reasons why businesses should employ a multicloud approach to CPaaS. Know more about the benefits of multicloud communications with Plivo. Sign up today
The Best 2FA for Financial Services Businesses
Best 2FA for banking, finance, fintech, and financial services: Implement Two factor authentication into your application seamlessly using Plivo’s 2FA API. Sign up today!
Take the Trauma Out of Travel with a Touch of Timely Texting
SMS API for travel, airline, and hotel businesses: Send, track, and analyze text messages seamlessly with Plivo. Integrate Plivo’s SMS API with your existing applications. Alt text: SMS API for travel, airline and hotel businesses | Plivo
How Customer-First Communications Helps Financial Services Businesses
Adopting a customer-first communication strategy is essential especially for financial services businesses.
How to Set Up a Virtual Phone Number
Learn how to set up a virtual phone number for your small business and keep your personal phone number private from customers and strangers.
How IP Phones Use SIP Registration to Stay in Touch
Learn what SIP registration is, how the process works, and how IP phones use SIP to stay connected for VoIP calls over the internet.
Best Practices for Sending Appointment Reminder Messages
Texting an Appointment Reminder to your Patient — Here are 7 best practices for sending medical appointment reminder text messages.
Plivo Repeats as Appealie Overall SaaS Award Winner for Development and DevOps
Plivo wins the Appealie Overall SaaS Award for Development and DevOps for a second straight year, an honor given for innovation and customer delight.
How to Migrate Your SMS/MMS Applications from Telnyx to Plivo
Compare the Telnyx and Plivo APIs, from structure to message processing, and scope the changes needed to migrate your SMS and MMS applications.
Top 3 Ways a Cloud Communications Tool Can Help Healthcare Businesses
Learn how healthcare businesses use a cloud communications platform and Plivo's healthcare APIs to automate work, enhance revenue, and save time and money.
Dos and Don’ts for Promotional Text Messaging
Learn the compliance dos and don'ts of promotional text messaging, including legal and regulatory rules to follow before texting customers.
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