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Insights on cloud communications, AI agents, and customer engagement
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Announcing Geo Permissions for Outbound Voice Calls
Plivo's Geo Permissions lets you restrict which countries your users can call, protecting your business and customers from costly telecom fraud.
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Announcing SIP Trunking Outbound - Enterprise-Grade SIP Trunking
Plivo announces general availability of SIP Trunking Outbound, an enterprise-grade way to connect your telecom infrastructure to the PSTN network.
Introducing Enhanced Destination Number Validation for SMS
Plivo now identifies invalid and non-SMS-enabled destination numbers and fixes incorrect number formats on the SMS API platform.
With Amazon Polly, Plivo Supports 27 Languages and 40+ Text-to-Speech Voices
Plivo now supports Amazon Polly with 40+ text-to-speech voices in 27 languages, plus APIs for controlling volume, pitch, rate, and pronunciation.
Dynamically Caching Audio Files for Superior Voice Experience
Fetching audio over the network is slow and costly. Learn how Plivo dynamically caches audio files to optimize performance for a superior voice experience.
Introducing Default Call Queuing, Plus Increased Visibility into Outbound Calls
Plivo now queues outbound calls by default and adds two new APIs for call visibility, so you no longer need to throttle calls per second yourself.
Plivo Browser SDK Adds Support for Multiple Incoming Calls
The Plivo Browser SDK now handles multiple incoming calls, giving developers control over calls that arrive while agents are already on a call.
How I Built a Business-Ready Virtual Receptionist using PHLO
Learn how to build a business-ready virtual receptionist with PHLO, so an auto-attendant can answer calls from clients and prospects cost-effectively.
Introducing Authentication for Call Recordings
Plivo now adds authentication for call recordings, an extra layer of control on top of encrypted storage and unique hard-to-guess recording URLs.
Announcing PHLO, a Visual Workflow Design Tool for Communications Applications
Plivo unveils the public beta of PHLO, a visual way to integrate voice and text messaging into applications and design workflows collaboratively.
An Easy Way to Send Voice and SMS Campaigns
Newfies-Dialer now integrates with Plivo's SMS API alongside its voice integration, an easy way to send phone surveys and bulk notifications.
What happened in Vegas - Customer Contact Week 2018 Roundup
A roundup of Customer Contact Week 2018 in Las Vegas, where Plivo joined the businesses powering customer support and customer engagement technology.
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