Blog
Insights on cloud communications, AI agents, and customer engagement
How to Complete DLT Registration for Sending Text Messages in India
DLT registration: Distributed ledger technology (DLT) platform registration is mandatory for sending bulk messaging in India.
Webinar Recap: LAZ Parking Sends More than a Million SMS Messages
Summary of Plivo’s webinar on how LAZ Parking created a Text to Park revenue stream with SMS API. View the recording on demand and tune in today!
How to Forward Plivo Voicemail to Email Using Pipedream
Step by step guide on how to forward voicemail to email using Pipedream without any coding. Sign up with Plivo today!
How to Secure Plivo Webhook URLs in Python
Learn how to secure Plivo webhook URLs in Python with signature validation, using hash-based message authentication codes to verify incoming requests.
Caller ID vs. Sender ID
Caller ID identifies who is calling you, while sender ID accompanies text messages. This primer explains how the two work and where each one is used.
Simple Ways to Improve the Ecommerce Customer Experience
Having a reliable customer support system for an ecommerce business is crucial and can have a high impact on the bottom line. This blog covers simple ways to improve your ecommerce customer service.
Choosing the Best Phone Number Type for Texting
Phone numbers for texting: Know about the different types of phone numbers for sending business texts. Choose the best phone number for your business with Plivo.
Plivo Adds Self-Service Port-In Functionality to the Console
We’ve streamlined the process to make it easy for customers to port their current US or Canada phone numbers over to Plivo.
What is Call Routing? Types, Benefits & How it Works
Call routing automatically directs incoming calls to the right department based on an established set of rules. Find how phone routing works, its types & benefits in this blog.
How to Migrate Your SMS/MMS Applications from Vonage to Plivo
Vonage to Plivo migration - Guide on how to migrate your SMS and MMS applications from Vonage to Plivo.
Plivo Recognized as Best CPaaS Platform of 2022 by UC Today
Plivo has won UC Today’s Innovation Award for Best CPaaS Platform thanks to our innovation around 10DLC management.
How to Migrate Your SMS/MMS Applications from Bandwidth to Plivo
A technical comparison of the Bandwidth and Plivo APIs to help you scope the changes and plan a seamless migration of your SMS and MMS applications.