Blog
Insights on cloud communications, AI agents, and customer engagement
Take the Trauma Out of Travel with a Touch of Timely Texting
SMS API for travel, airline, and hotel businesses: Send, track, and analyze text messages seamlessly with Plivo. Integrate Plivo’s SMS API with your existing applications. Alt text: SMS API for travel, airline and hotel businesses | Plivo
How Customer-First Communications Helps Financial Services Businesses
Adopting a customer-first communication strategy is essential especially for financial services businesses.
How to Set Up a Virtual Phone Number
Learn how to set up a virtual phone number for your small business and keep your personal phone number private from customers and strangers.
How IP Phones Use SIP Registration to Stay in Touch
Learn what SIP registration is, how the process works, and how IP phones use SIP to stay connected for VoIP calls over the internet.
Best Practices for Sending Appointment Reminder Messages
Texting an Appointment Reminder to your Patient — Here are 7 best practices for sending medical appointment reminder text messages.
Plivo Repeats as Appealie Overall SaaS Award Winner for Development and DevOps
Plivo wins the Appealie Overall SaaS Award for Development and DevOps for a second straight year, an honor given for innovation and customer delight.
How to Migrate Your SMS/MMS Applications from Telnyx to Plivo
Compare the Telnyx and Plivo APIs, from structure to message processing, and scope the changes needed to migrate your SMS and MMS applications.
Top 3 Ways a Cloud Communications Tool Can Help Healthcare Businesses
Learn how healthcare businesses use a cloud communications platform and Plivo's healthcare APIs to automate work, enhance revenue, and save time and money.
Dos and Don’ts for Promotional Text Messaging
Learn the compliance dos and don'ts of promotional text messaging, including legal and regulatory rules to follow before texting customers.
Plivo Call Transcription Price Reduced by 37%
Plivo has cut its call transcription price from $0.0150 to $0.0095 per minute, a 37% savings applied automatically for all existing and future customers.
Call Queuing: Benefits, Best Practices, And How it Works
Call queuing is a method of managing inbound calls at a contact center. This blog covers how you can use call queuing to manage call volumes and reduce overall agent workload.
Benefits of Integrating Your Ticketing System and Contact Center
Integrating your ticketing system and contact center is essential to process tickets faster and solve customer issues. Read through this article to know the top benefits of integrating your CRM and contact center.
Page 37 of 63 · 752 articles