Guaranteed Global SMS Delivery

Reach your customers across any country in the world

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Contact support for available number types.

Sending SMS to Mobile Numbers	Supported
Sending SMS to Landline Numbers	Not Supported
SMS Concatenation	Yes
Two-Way SMS	Not Supported
Powerpack	Not Supported

Sender ID Type	Alphanumeric (Supported with preregistration requirement), Numeric (Supported)
Sender ID Regulations	From 31 Jan 2023, only registered SenderIDs will be passed through as is. Registration needs to be done by the merchants directly with SGNIC. Non-registered SenderIDs will be masked to "Likely-SCAM". From 1 July 2023, ONLY registered SenderIDs will be passed, non-registered SenderIDs will be blocked. Plivo strongly advises their customers to register their SenderIDs, starting now, so that they will be allowed to pass through. Customers are required to share an LOA to verify the legitimacy of the messages
Registration Requirements	Contact Plivo support for registration requirements.
Content Restrictions	Must comply with local messaging regulations.
Consent Requirements	Express consent recommended for commercial messaging.
Opt-Out Requirements	Opt-out mechanism recommended in all commercial messages.
Compliance Notes	The Spam Control Act 2007 subjects unsolicited messages to penalties. Full SSIR Regime will be in place from 1st February 2023.

Delivery Report Type and Origin	Handset-level delivery receipts supported
Delivery Report Reliability	Reliable
Sender IDs Provisioning Time	3-5 Business days
Sender IDs Registration Charges	Yes
Numeric Sender IDs supported?	Supported

ISO Code	Country Code	MCC (Mobile Country Code)
SG	+ 65	+ 525

*Additional carrier charges may apply to outbound & inbound SMS rates.

Route Type	To send SMS (Outbound)	To receive SMS (Inbound)
Local Numbers	Starts at $0.0516/sms	Not Supported

Rates are subject to change. Contact sales for volume discounts and enterprise pricing.

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