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LAZ Parking Innovates with Text to Pay
LAZ needed a familiar, easy way for customers to pay parking lot operators without leaving their cars. They created Text to Park for touchless payment with a little help from Plivo’s SMS API.
LAZ’s VP of Innovation shares details about how his company uses Plivo’s SMS API to send customers a URL to visit where they can make a payment, eliminating the need to download an app, visit a machine, or speak to an attendant.
VP OF INNOVATION
Patrick Ryan is vice president of innovation at LAZ Parking.
HEAD OF PRODUCT MARKETING
Tony Graham is head of product marketing for Plivo’s voice and messaging APIs.
Webinar Highlights Include:
- Key pain points and why Ryan fought for Text to Park as a fast and easy way for customers to communicate without having to download an app.
- The tech evaluation process and overall implementation.
- How Text to Park and touchless pay have impacted LAZ’s bottom line and overall business.
- Why Plivo’s reliability means they’re the last place LAZ checks when something goes wrong.
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