How to Optimize Your Customer Experience With an SMS API
Companies today face a challenge — how can they communicate with their customers more frequently, in real time, in the right medium, at scale, and in a cost-effective way? Across the spectrum from ecommerce to delivery, from political campaigns to hotel chains, businesses are investing in SMS to modernize their customer experience.
Read this white paper to learn not only the basics of SMS APIs but also the nuances behind effective uses of SMS. You’ll learn about:
- Number types and how to select the right one
- Carrier rules and how to avoid pitfalls
- Common SMS myths