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White Paper
How to Optimize Your Customer Experience With an SMS API
Companies today face a challenge — how can they communicate with their customers more frequently, in real time, in the right medium, at scale, and in a cost-effective way? Across the spectrum from ecommerce to delivery, from political campaigns to hotel chains, businesses are investing in SMS to modernize their customer experience.
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Read this white paper to learn not only the basics of SMS APIs but also the nuances behind effective uses of SMS. You’ll learn about:
- Number types and how to select the right one
- Carrier rules and how to avoid pitfalls
- Common SMS myths
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In this White Paper
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