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Documentation Index

Fetch the complete documentation index at: https://plivo.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

This guide shows how to create and configure conference calls with a PIN to let multiple people securely connect to a single call. Only participants who have a specified passcode can enter the conference call. You can make conference calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.
Here’s how to receive a call on a Plivo number and add the caller to a conference call named “demo” after the caller enters a valid PIN.

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How it works

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Prerequisites

To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You must have a voice-enabled Plivo phone number to receive incoming calls; you can rent numbers from the Numbers page of the Plivo console, or by using the Numbers API. If this is your first time using Plivo APIs, follow our instructions to set up a Python development environment and a web server and safely expose that server to the internet.

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Create a Flask application to implement a conference call with PIN

Create a file called conference_call.py and paste into it this code.
# -*- coding: utf-8 -*-
from flask import Flask, Response, request, url_for
from plivo import plivoxml

# Message that Plivo reads when the caller dials in
welcome_message = "Welcome to the demo. Press 1234 to join the conference"
# Message that Plivo reads when the caller does nothing
noinput_message = "Sorry, I didn't catch that. Please hang up and try again"
# Message that Plivo reads when the caller enters an invalid number
wronginput_message = "Sorry, that's an invalid PIN"

app = Flask(__name__)

@app.route('/conference/', methods=['GET','POST'])
def conference():
    response = plivoxml.ResponseElement()
    getinput_action_url = "https://<yourdomain>.com/conference/firstbranch/"
    response.add(plivoxml.GetInputElement().
        set_action(getinput_action_url).
        set_method('POST').
        set_input_type('dtmf').
        set_digit_end_timeout(5).
        set_num_digits(4).
        set_redirect(True).add(
            plivoxml.SpeakElement(welcome_message)))
    response.add(plivoxml.SpeakElement(noinput_message))
    return Response(response.to_string(), mimetype='application/xml')

@app.route('/conference/firstbranch/', methods=['GET','POST'])
def firstbranch():
    response = plivoxml.ResponseElement()
    digit = request.values.get('Digits')
    if digit == "1234":
        getinput_action_url = "https://<yourdomain>.com/secondbranch/"
        response.add(
        plivoxml.ConferenceElement(
            'demo',
            start_conference_on_enter=False,
            wait_sound='https://<yourdomain>.com/waitmusic/'))
    else:
        response.add_speak(wronginput_message)
    return Response(response.to_string(), mimetype='application/xml')

if __name__ == '__main__':
    app.run(host='0.0.0.0', debug=True)
Save the file and run it.
$ python conference_call.py
You should see your basic server application in action at http://localhost:5000/conference/.

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Create a Plivo application for the conference call

Associate the Flask application you created with Plivo by creating a Plivo application. Visit Voice > Applications in the Plivo console and click on Add New Application, or use Plivo’s Application API.Give your application a name — we called ours Conference Call. Enter the server URL you want to use (for example https://<yourdomain>.com/conference/) in the Answer URL field and set the method to POST. Click Create Application to save your application.

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Assign a Plivo number to your application

Navigate to the Numbers page and select the phone number you want to use for this application.From the Application Type drop-down, select XML Application.From the Plivo Application drop-down, select Conference Call (the name we gave the application).Click Update Number to save.

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Test

Make a call to your Plivo number. You should be prompted for a PIN, then placed into a conference after PIN validation.