Receive WhatsApp Media Messages Using PHP

    Overview

    This guide shows how to receive WhatsApp text messages on a phone number registered against your WhatsApp Business Account. Typical use cases for receiving messages include customer support,  opt-in and opt-out messages, and other customer interactions.

    You can start receiving WhatsApp text messages using our APIs. Follow these instructions.

    Prerequisites

    To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. If this is your first time using Plivo APIs, follow our instructions to set up a PHP development environment.

    To receive incoming messages, you must have an onboarded WhatsApp account with inbound-capable numbers registered against it. If a number is in connected state, it can receive incoming messages.

    Create an Server to receive messages

    Create a file called receive_whatsapp.php and paste into it this code.

    <?php

namespace App\Http\Controllers;
require '../../vendor/autoload.php';
use Plivo\RestClient;
use Illuminate\Http\Request;

class WhatsappController extends Controller
{
    public function receiveWhatsapp()
    {
        $from_number = $_REQUEST["From"];
        $to_number = $_REQUEST["To"];
        $media0 = $_REQUEST["media0"] ?? '';
        $text = $_REQUEST["Body"] ?? '';

        echo "Message received - From: $from_number, To: $to_number, Media Attachment: $media0";

        if ($text != '') {
            echo "Text: $text";
        }
    }
}

    Configure a webhook URL in your WhatsApp Business Account

    Add or update a webhook URL against a WhatsApp Business Account. Once you’ve done this, you should be able to receive incoming messages.

    Test

    Topics Involved