USE CASE
Two-Factor Authentication Features That Go Beyond Messaging
Multiple channels, consistent quality, and reduced errors provide the best authentication experience.
Global 2FA You Can Trust
Plivo provides consistently high conversion rates for your 2FA SMS and voice calls in 190 countries.
Increase Conversion Rates Using Multiple Channels
Authenticate mobile numbers via SMS and fixed lines via voice calls. Fallback from SMS to voice calls after a specific time or in case of undelivered SMS.
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Consistent Quality Powered By An Adaptive Platform
Powered by direct carrier connectivity, a global network of test nodes, and our Conversion Feedback API each SMS and voice call is optimized for fast and reliable delivery.
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Reduce Errors With Phone Number Lookup
Determine phone number type, country, carrier, and validate phone numbers upfront to prevent errors, mistyped numbers and improve your customer's experience.
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Don't Let Your 2FA Vendor Be A Single Point Of Failure
Adding Plivo as a secondary 2FA provider ensures that your mission-critical SMS and voice communications reach their destination
- Uptime and Availability
- Plivo’s platform supports more than a billion transactions every month while maintaining 99.99% API uptime.
- Our infrastructure is globally distributed and uses a network of eight data centers around the world to power global communications.
- Transparency Around Engagement
- Plivo’s customer engagement teams offer access to dedicated solution engineers for fast, 1:1 guidance on complex integrations.
- Dedicated in-house carrier teams keep abreast of laws and regulations for full transparency and faster issue resolution.
- Lower Total Cost of Ownership
- Plivo offers senders a direct route to end users, with a one-hop maximum, and without route dilution or blending. Users can make calls and send SMS to every country in the world, avoid delays and avoid paying for repeated, undelivered messages.
2FA Fraud Protection Features You Can Trust
Plivo 2FA reduces the risk of fraud, secures accounts, prevents takeovers, and protects high-value transactions.
- Geo-Permission Management
- Control the list of destination countries to which SMS and voice calls can be made from your Plivo account.
- Disable reach to high-risk countries where you don't have users.
- International Toll-Fraud Protection
- Manage connectivity to global high-risk premium numbers prone to international toll fraud attacks.
- Maintain your own destination number blacklists on Plivo for greater control.
- Pattern-Based Alerts
- Trigger alerts from unusual SMS or voice activity on your Plivo account.
- Trigger alerts when delivery rates drop significantly due to messaging to invalid or unallocated phone numbers.
2FA That Fits Seamlessly Into Your Product UX
Establish brand identity and personalize communication to match the user’s locale.
- Brand Name As Sender ID
- Display your brand name as the sender ID on 2FA messages for better engagement.
- Manage the entire sender ID registration process in the console, including registration and document access for multiple sender ID applications.
- Extensive Language Support
- Send localized 2FA messages to recipients in their own language
- Play voice prompts on calls in more than 25 languages with advanced text-to-speech APIs.
Get the Best Authentication Experience In Minutes
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Best Practices for SMS and Voice-Based Two-Factor Authentication |