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SMS Features and Capabilities in Uganda

Supported Number Types

Contact support for available number types.

Features

Sending SMS to Mobile NumbersSupported
Sending SMS to Landline NumbersNot Supported
SMS ConcatenationYes
Two-Way SMSNot Supported
PowerpackNot Supported

Regulations

Sender ID TypeAlphanumeric (Supported with preregistration requirement)
Sender ID RegulationsBy default, sender IDs are replaced with generic terms like SMS or Info. For MTN Operator Pre-registration is required and Alphanumeric is the only supported Sender ID type for it
Registration RequirementsContact Plivo support for registration requirements.
Content RestrictionsMust comply with local messaging regulations.
Consent RequirementsExpress consent recommended for commercial messaging.
Opt-Out RequirementsOpt-out mechanism recommended in all commercial messages.
Compliance NotesPromo SID - Only for Promo SIDs, the registration time taken is one month. For the MTN Operator, pre-registration is required, and alphanumeric is the only supported SID for it. No documentation is required. Please refer to the operator (operation telecommunication network) regulations for more details. For example, MTN Eswatini doesn't support gambling messages.

Deliverability

Delivery Report Type and OriginNetwork-level delivery receipts supported
Delivery Report ReliabilityReliable
Sender IDs Provisioning Time3 Weeks
Sender IDs Registration ChargesYes
Numeric Sender IDs supported?Not Supported

Verify Coverage

ServicabilityVery Reliable
SID UsedPLVOTP
Content maintainedYes

Country Specs

ISO CodeCountry CodeMCC (Mobile Country Code)
UG+ 256+ 641

Pricing

*Additional carrier charges may apply to outbound & inbound SMS rates.

Route TypeTo send SMS (Outbound)To receive SMS (Inbound)
Local NumbersStarts at $0.1595/smsNot Supported
View detailed pricing

Rates are subject to change. Contact sales for volume discounts and enterprise pricing.

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