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SMS Features and Capabilities in Australia
Supported Number Types
Mobile Numbers
Features
| Sending SMS to Mobile Numbers | Supported |
| Sending SMS to Landline Numbers | Not Supported |
| SMS Concatenation | Yes |
| Two-Way SMS | Supported |
| Powerpack | Not Supported |
Regulations
| Sender ID Type | Alphanumeric (Supported), Numeric (Supported) |
| Sender ID Regulations | Due to country-level telecom restrictions, source numbers might be replaced for certain operators to ensure better deliverability. |
| Registration Requirements | Contact Plivo support for registration requirements. |
| Content Restrictions | Must comply with local messaging regulations. |
| Consent Requirements | Express consent recommended for commercial messaging. |
| Opt-Out Requirements | Opt-out mechanism recommended in all commercial messages. |
| Compliance Notes | All application-to-person (A2P) messages must include opt-out information to adhere to compliance regulations. Due to country regulations, special characters are removed from messages to ensure better delivery. Additionaly, all messages sent to the Telstra network must be submitted using a numeric sender ID starting with 614* or an alphanumeric sender ID to ensure better deliverability. |
Deliverability
| Delivery Report Type and Origin | Telstra Australia (50501): delivery receipts are network-only receipts. For all other networks, standard Handset delivery receipts can be expected. |
| Delivery Report Reliability | Reliable |
| Sender IDs Provisioning Time | Instant |
| Sender IDs Registration Charges | No |
| Numeric Sender IDs supported? | Supported |
Verify Coverage
| Servicability | Very Reliable |
| SID Used | Does not support SID |
| Content maintained | Yes |
Country Specs
| ISO Code | Country Code | MCC (Mobile Country Code) |
|---|---|---|
| AU | + 61 | + 505 |
Pricing
*Additional carrier charges may apply to outbound & inbound SMS rates.
| Route Type | To send SMS (Outbound) | To receive SMS (Inbound) |
|---|---|---|
| Local Numbers | Starts at $0.0451/sms | Not Supported |
| Mobile Numbers | Starts at $0.0451/sms | $0.0030/sms |
Rates are subject to change. Contact sales for volume discounts and enterprise pricing.
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