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SMS Features and Capabilities in Australia
Supported Number Types
Mobile Numbers
Features
| Sending SMS to Mobile Numbers | Supported |
| Sending SMS to Landline Numbers | Not Supported |
| SMS Concatenation | Yes |
| Two-Way SMS | Supported |
Regulations
| Sender ID Type | Alphanumeric (Supported), Numeric (Supported) |
| Sender ID Regulations | Unregistered alpha sender IDs are displayed as “Unverified”, and unregistered numeric sender IDs and short codes are rejected. |
| Registration Requirements | Since 1 July 2026, alphanumeric sender IDs must be registered with the Australian Communications and Media Authority (ACMA). Plivo registers sender IDs with ACMA on your behalf. Contact Plivo support to start registration. |
| Content Restrictions | Must comply with local messaging regulations. Spam, phishing, and online or offshore gambling messages are prohibited under the Interactive Gambling Act. |
| Consent Requirements | Consent is required for all commercial messages under the Spam Act 2003. |
| Opt-Out Requirements | Opt-out information is required in all commercial messages. |
| Compliance Notes | All application-to-person (A2P) messages must include opt-out information to adhere to compliance regulations. Due to country regulations, special characters are removed from messages to ensure better delivery. Messages to some operators must use a numeric sender ID starting with 614 or a registered alphanumeric sender ID. Alphanumeric sender IDs must be 2 to 11 Latin characters, start with a letter, not be numbers only, and match your business name, trademark or website domain. |
Deliverability
| Delivery Report Type and Origin | Telstra Australia (50501): delivery receipts are network-only receipts. For all other networks, standard Handset delivery receipts can be expected. |
| Delivery Report Reliability | Reliable |
| Sender IDs Provisioning Time | 15 days |
| Sender IDs Registration Charges | No |
| Numeric Sender IDs supported? | Supported |
Verify Coverage
| Servicability | Very Reliable |
| SID Used | Does not support SID |
| Content maintained | Yes |
Country Specs
| ISO Code | Country Code | MCC (Mobile Country Code) |
|---|---|---|
| AU | + 61 | 505 |
Pricing
*Additional carrier charges may apply to outbound & inbound SMS rates.
| Route Type | To send SMS (Outbound) | To receive SMS (Inbound) |
|---|---|---|
| Local Numbers | Starts at $0.0451/sms | Not Supported |
| Mobile Numbers | Starts at $0.0451/sms | $0.0030/sms |
Rates are subject to change. Contact sales for volume discounts and enterprise pricing.
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