Legal
Terms, policies, and legal information for Plivo services.
Cookie policy
This page explains how Plivo uses cookies and similar technologies, including local storage, session storage, scripts, and tags on plivo.com.
Last updated: April 2, 2026
How we handle consent
Necessary storage remains active because it is required for core site functions. Optional analytics and marketing technologies stay off until you give consent. You can reject non-essential technologies, accept all, or save granular preferences.
You can also withdraw or update your choice at any time by using the cookie settings control available across the site.
Categories we use
| Category | Technologies | Purpose | Status |
|---|---|---|---|
| Necessary | plivo_cookie_preferences, theme, session-based geo cache | Stores your consent choices, remembers display preferences, and supports core site behavior such as localized CTA defaults. | Always on |
| Analytics | Google Tag Manager and analytics tags managed through it | Measures traffic, page usage, and site performance after you opt in. | Optional |
| Marketing | HubSpot tracking cookies and attribution tags | Supports campaign attribution, marketing follow-up, and lead tracking after you opt in. | Optional |
Providers currently covered by consent
- Google Tag Manager: loaded only when analytics consent is enabled.
- HubSpot tracking: loaded only when marketing consent is enabled.
What changed in our implementation
- Optional scripts no longer load before consent.
- Rejecting non-essential technologies is available at the same first layer as accepting all.
- Cookie preferences can be changed later through a persistent cookie settings control.
- We removed an unused first-party email cookie from the site’s form flow.
More information
For broader details on how we process personal data, please review our privacy policy. If you have privacy questions, you can contact privacy@plivo.com.