The Vapi alternative built on one integrated stack
Hitting latency or cost ceilings with Vapi? Plivo runs telephony, STT, TTS, and LLM orchestration on one platform, for one agent rate, with telephony billed separately.
Build agents in plain English with Vibe Agent, or go full code with APIs and SDKs.
Why teams choose Plivo-powered voice agents
The backbone of your AI-powered applications is Plivo's voice infrastructure network, built for consistent, real-time conversations.
- Voice-to-voice latency
- <500ms
- Infrastructure uptime
- 99.99%
- Countries covered
- 190+
- Agent rate, excluding telephony
- $0.03/min
SOC 2 Type II 
GDPR 
HIPAA 
PCI DSS 
CSA STAR Level 1 Game-changing reasons to choose Plivo
One platform for telephony, STT, TTS, and LLM orchestration
Plivo runs the full voice AI stack in-house, so you get consistently <500ms latency, better call quality, and zero dependency on third-party tools.
Launch voice agents in minutes, not weeks
Describe what you want your agent to do in plain English. Vibe Agent builds the flow inside AI Agent Studio, and you refine it with prompts or drag and drop.
Build and deploy custom voice agents your way
Developers get full control to build custom voice agents that talk to your backend and APIs, using the programming languages you already use.
Don't reinvent your workflows
Connect your agents to CRMs, CDPs, helpdesks, and other business systems for seamless conversations and information flow.
Serve every customer in their language
Humanized voice agents speak, understand, and switch between languages and accents mid-call, with no extra setup.
When a real person is the right answer
Plivo agents hand off to your human team with full context, so customers never have to repeat themselves.
How Plivo pricing compares with Vapi
Vapi charges a platform fee, then passes through telephony and model costs at provider rates. Plivo's agent rate covers voice models, transcription, and orchestration, with telephony billed separately.
| Cost component | Vapi | Plivo ~61% lower |
|---|---|---|
| Platform and orchestration | $0.05/min | Included |
| Voice telephony | Provider rates apply | From $0.0028/min |
| Speech-to-text and text-to-speech | Provider rates apply | Included |
| LLM and reasoning | Provider rates apply | Included |
| Typical cost per minute | ~$0.09/min | ~$0.035/min |
Vapi pricing from vapi.ai/pricing, retrieved August 2026: $0.05/min platform fee plus telephony, speech, and model costs billed at provider rates; ~$0.09/min reflects a typical assembled stack. Plivo rate is the published voice AI agent rate, covering voice models, transcription, and orchestration; telephony is billed separately at Plivo's published per-minute rates.
AI voice agents for every customer interaction
Explore the top AI Agents that streamline operations, boost CSAT, and cut resolution times - no training required.
Greet the prospects and ask gather their details and requirements.
AI Conversation
Lead capture & qualification
Capture inbound leads across chat, SMS, and voice, qualify them in real-time using smart branching logic, and instantly route high-intent prospects to your sales team.
Look up order details and provide real-time shipping updates.
AI Conversation
Customer support
Connect to Shopify or Woo to automatically manage order status, shipping updates, and product inquiries, directly on call.
Check availability and confirm booking in real-time.
AI Conversation
Appointment booking
Let customers schedule appointments via phone or chat, with real-time availability synced to Calendly or your booking system.
Troubleshoot using knowledge base and escalate if needed.
AI Conversation
Tech support
Troubleshoot common tech queries using your knowledge base, with smart conversational flows that route only complex cases to humans.
Run post-interaction surveys and gather CSAT scores.
AI Conversation
Survey & feedback
Gather timely input from customers through surveys and conversations, so you can improve continuously.
Detect channel, maintain context, and engage seamlessly.
AI Conversation
Multichannel engagement
Build agents that work where your customers are - voice, chat, SMS, or WhatsApp - with context preserved across every touchpoint.
From prompt to production
Launch your first voice AI agent in three steps.
- 01
Describe your use case
Share what you want your agent to do. Vibe Agent understands your intent and gets to work.
- 02
Let Vibe Agent build the flow
Vibe Agent connects the dots, setting up actions, triggers, and integrations automatically.
- 03
Review and launch
Test the conversation, fine-tune the details, and put your agent on a real phone number.
What our customers say
“We chose Plivo as our carrier because we can terminate minutes where we want them, at a good price and with very good quality and very low latency. We don't see the call drops we had with former carriers, the connections are solid.”
Scott Rosen
President and CEO, MDabroad
“We needed a voice API that could provide high-quality, reliable audio conferencing capabilities. If we do have issues, Plivo's support team works hand-in-hand with my developers to resolve any challenges as quickly as they can.”
Dave Kurzman
Chief Operations Officer, Litigation Support Group
“Plivo helps us operate in more than 190 countries, and that's a great selling point for us. Because of Plivo's direct relationship with carriers globally, we are able to do this.”
Chetan Giridhar
CTO, CallHub
“For almost five years, we've relied on Plivo for high-quality global calls with customers, totaling more than 6 million minutes. Its reliability and ease of use is a boon to our agents.”
Eden Amirav
CEO and Co-founder, Become
Frequently asked questions
Vapi is an orchestration layer: it charges a $0.05/min platform fee and connects to telephony, speech, and LLM providers you pay separately. Plivo runs the full stack in-house, telephony, STT, TTS, and LLM orchestration, for one $0.03/min rate.
$0.03 per minute of conversation, excluding telephony. There are no extra charges for voice models or transcription, and no monthly platform fee. Telephony is billed separately. Volume discounts are available through sales.
Yes. Describe your agent in plain English and Vibe Agent builds the flow inside AI Agent Studio. Developers can also build fully custom agents with Plivo's APIs and SDKs.
Plivo's vertically integrated stack is engineered for sub-500ms voice-to-voice latency, and the transport layer adds no per-minute streaming surcharge.
Most teams recreate their agent logic in AI Agent Studio or via the API, point their phone numbers at Plivo, and run both side by side during cutover. Number porting is free for US and Canada numbers, with guided onboarding.
One platform to launch them all
Everything you need to run high-quality voice agents, with no setup fees and no vendor lock-in.