Run LiveKit voice agents on Plivo telephony
LiveKit is an official Plivo partner, and there are two good ways to put voice agents on the phone network. Keep LiveKit and run it on Plivo SIP trunking, with an official quickstart and US calls from $0.0028/min.
Or go all-in with Plivo AI Agents: telephony, STT, TTS, and LLM orchestration on one platform for an $0.03/min, so you never assemble a provider stack.
Why teams choose Plivo-powered voice agents
The backbone of your AI-powered applications is Plivo's voice infrastructure network, built for consistent, real-time conversations.
- Voice-to-voice latency
- <500ms
- Infrastructure uptime
- 99.99%
- Countries covered
- 190+
- Agent rate, excluding telephony
- $0.03/min
SOC 2 Type II 
GDPR 
HIPAA 
PCI DSS 
CSA STAR Level 1 Game-changing reasons to choose Plivo
Keep LiveKit and run it on Plivo telephony
LiveKit is an official Plivo partner. An official quickstart covers inbound and outbound SIP trunks, works with LiveKit Cloud and self-hosted deployments, and puts your agent on the phone network with US calls from $0.0028/min.
One platform for telephony, STT, TTS, and LLM orchestration
Plivo runs the full voice AI stack in-house, so you get consistently <500ms latency, better call quality, and zero dependency on third-party tools.
Launch voice agents in minutes, not weeks
Describe what you want your agent to do in plain English. Vibe Agent builds the flow inside AI Agent Studio, and you refine it with prompts or drag and drop.
Build and deploy custom voice agents your way
Developers get full control to build custom voice agents that talk to your backend and APIs, using the programming languages you already use.
Don't reinvent your workflows
Connect your agents to CRMs, CDPs, helpdesks, and other business systems for seamless conversations and information flow.
Serve every customer in their language
Humanized voice agents speak, understand, and switch between languages and accents mid-call, with no extra setup.
Build your own stack, or buy it as one rate
On LiveKit Cloud you pay for the agent session and SIP transport, then bring your own STT, TTS, and LLM providers at their rates. Plivo AI Agents bundle the full stack into one rate.
| Cost component | DIY stack on LiveKit Cloud | Plivo One vendor |
|---|---|---|
| Agent session | $0.010/min | Included |
| SIP telephony | $0.003-0.004/min | From $0.0028/min |
| Speech-to-text and text-to-speech | Provider rates apply | Included |
| LLM and reasoning | Provider rates apply | Included |
| Cost per minute | Varies by provider stack | $0.03/min + SIP |
LiveKit Cloud pricing from livekit.com/pricing, retrieved August 2026: $0.010/min agent session plus $0.003-0.004/min SIP, with speech and model costs billed at provider rates. Plivo rate is the published voice AI agent rate, covering voice models, transcription, and orchestration; telephony is billed separately at Plivo's published per-minute rates. LiveKit is an official Plivo partner: you can also keep LiveKit and run it on Plivo SIP trunking from $0.0028/min.
AI voice agents for every customer interaction
Explore the top AI Agents that streamline operations, boost CSAT, and cut resolution times - no training required.
Greet the prospects and ask gather their details and requirements.
AI Conversation
Lead capture & qualification
Capture inbound leads across chat, SMS, and voice, qualify them in real-time using smart branching logic, and instantly route high-intent prospects to your sales team.
Look up order details and provide real-time shipping updates.
AI Conversation
Customer support
Connect to Shopify or Woo to automatically manage order status, shipping updates, and product inquiries, directly on call.
Check availability and confirm booking in real-time.
AI Conversation
Appointment booking
Let customers schedule appointments via phone or chat, with real-time availability synced to Calendly or your booking system.
Troubleshoot using knowledge base and escalate if needed.
AI Conversation
Tech support
Troubleshoot common tech queries using your knowledge base, with smart conversational flows that route only complex cases to humans.
Run post-interaction surveys and gather CSAT scores.
AI Conversation
Survey & feedback
Gather timely input from customers through surveys and conversations, so you can improve continuously.
Detect channel, maintain context, and engage seamlessly.
AI Conversation
Multichannel engagement
Build agents that work where your customers are - voice, chat, SMS, or WhatsApp - with context preserved across every touchpoint.
From prompt to production
Launch your first voice AI agent in three steps.
- 01
Describe your use case
Share what you want your agent to do. Vibe Agent understands your intent and gets to work.
- 02
Let Vibe Agent build the flow
Vibe Agent connects the dots, setting up actions, triggers, and integrations automatically.
- 03
Review and launch
Test the conversation, fine-tune the details, and put your agent on a real phone number.
What our customers say
“We chose Plivo as our carrier because we can terminate minutes where we want them, at a good price and with very good quality and very low latency. We don't see the call drops we had with former carriers, the connections are solid.”
Scott Rosen
President and CEO, MDabroad
“We needed a voice API that could provide high-quality, reliable audio conferencing capabilities. If we do have issues, Plivo's support team works hand-in-hand with my developers to resolve any challenges as quickly as they can.”
Dave Kurzman
Chief Operations Officer, Litigation Support Group
“Plivo helps us operate in more than 190 countries, and that's a great selling point for us. Because of Plivo's direct relationship with carriers globally, we are able to do this.”
Chetan Giridhar
CTO, CallHub
“For almost five years, we've relied on Plivo for high-quality global calls with customers, totaling more than 6 million minutes. Its reliability and ease of use is a boon to our agents.”
Eden Amirav
CEO and Co-founder, Become
Frequently asked questions
Yes. LiveKit is an official Plivo partner, and Plivo ships an official LiveKit quickstart covering inbound and outbound SIP trunks. It works with both LiveKit Cloud and self-hosted deployments; see plivo.com/livekit/ for the integration guide.
LiveKit is a strong fit when you want to assemble and tune your own stack of STT, TTS, and LLM providers. Plivo AI Agents fit when you would rather skip that assembly: telephony, voice models, transcription, and orchestration run on one platform for one $0.03/min rate.
In the US, a LiveKit call on Plivo SIP trunking is $0.0028 per minute inbound and $0.0046 per minute outbound for local calls, with local numbers at $0.50 a month. That is the whole Plivo bill; see plivo.com/sip-trunking/pricing/ for current figures.
$0.03 per minute of conversation excluding telephony, so there is no provider stack to assemble: voice models, transcription, and orchestration are covered, and telephony runs on Plivo's own network, billed separately. No monthly platform fee, and volume discounts are available through sales.
Yes. LiveKit supports India deployments via region pinning, and Plivo handles the telephony side: in-country media anchoring per TRAI requirements, Indian phone numbers with guided KYC onboarding, and INR billing. Plivo AI Agents are also available in India at ₹3 per minute, excluding telephony.
Two good ways to ship voice agents
Keep LiveKit on Plivo telephony, or run Plivo AI Agents end to end. No setup fees, no vendor lock-in.