Taxes - Plivo

This guide covers taxes, surcharges, and fees applied to your Plivo account.

Overview

Your invoice may include additional charges based on service type and location.

Charge	Description
Sales Tax	State and local taxes based on service address
Telecom Tax	Telecommunications-specific taxes
CCRF	Carrier Cost Recovery Fee — fixed percentage on US voice, numbers, and Zentrunk usage
Regulatory Fees	Federal communications program contributions
Carrier Surcharges	Fees imposed by US/Canadian carriers on SMS/MMS traffic

CCRF is a permissible pass-through charge to recover costs associated with federal regulatory fees, including:

CCRF applies only to calls originating or terminating in the US.

US and Canadian carriers impose surcharges on SMS and MMS traffic. Fees vary by:

Plivo calculates applicable taxes based on your billing address:

Update your billing address in Account Settings to ensure accurate tax assessment.

Where Plivo has sufficient presence in a state, locality, or jurisdiction, we are required to:

Sales tax is an indirect tax levied at the point of sale. While paid by Plivo, the burden is passed to customers as required by law.

For India-registered businesses:

Tax Type	Details
GST	Charged on all invoiced amounts
GSTIN	Required in account profile

Provide your GST registration details in the Console.