ElevenLabs voices, Plivo voice AI agents
Build production voice AI agents on Plivo and give them natural, multilingual voices from ElevenLabs, our voice model partner.
Telephony, transcription, orchestration, and premium voices run on one integrated stack, covered by the all-inclusive $0.04/min rate.
Why teams choose Plivo-powered voice agents
The backbone of your AI-powered applications is Plivo's voice infrastructure network, built for consistent, real-time conversations.
- Voice-to-voice latency
- <500ms
- Infrastructure uptime
- 99.99%
- Countries covered
- 150+
- All-inclusive agent rate
- $0.04/min
SOC 2 Type II 
GDPR 
HIPAA 
PCI DSS 
CSA STAR Level 1 Game-changing reasons to choose Plivo
Premium ElevenLabs voices, included in the rate
Plivo agents speak with natural, multilingual voices from ElevenLabs, our voice model partner. Voice models are covered by the all-inclusive agent rate, so there is no separate TTS bill to manage.
One platform for telephony, STT, TTS, and LLM orchestration
Plivo runs the full voice AI stack in-house, so you get consistently <500ms latency, better call quality, and zero dependency on third-party tools.
Launch voice agents in minutes, not weeks
Describe what you want your agent to do in plain English. Vibe Agent builds the flow inside AI Agent Studio, and you refine it with prompts or drag and drop.
Build and deploy custom voice agents your way
Developers get full control to build custom voice agents that talk to your backend and APIs, using the programming languages you already use.
Don't reinvent your workflows
Connect your agents to CRMs, CDPs, helpdesks, and other business systems for seamless conversations and information flow.
Serve every customer in their language
Humanized voice agents speak, understand, and switch between languages and accents mid-call, with no extra setup.
AI voice agents for every customer interaction
Explore the top AI agents that streamline operations, boost CSAT, and cut resolution times - no training required.
Greet the prospects and ask gather their details and requirements.
AI Conversation
Lead capture & qualification
Capture inbound leads across chat, SMS, and voice, qualify them in real-time using smart branching logic, and instantly route high-intent prospects to your sales team.
Look up order details and provide real-time shipping updates.
AI Conversation
Customer support
Connect to Shopify or Woo to automatically manage order status, shipping updates, and product inquiries, directly on call.
Check availability and confirm booking in real-time.
AI Conversation
Appointment booking
Let customers schedule appointments via phone or chat, with real-time availability synced to Calendly or your booking system.
Troubleshoot using knowledge base and escalate if needed.
AI Conversation
Tech support
Troubleshoot common tech queries using your knowledge base, with smart conversational flows that route only complex cases to humans.
Run post-interaction surveys and gather CSAT scores.
AI Conversation
Survey & feedback
Gather timely input from customers through surveys and conversations, so you can improve continuously.
Detect channel, maintain context, and engage seamlessly.
AI Conversation
Multichannel engagement
Build agents that work where your customers are - voice, chat, SMS, or WhatsApp - with context preserved across every touchpoint.
From prompt to production
Launch your first voice AI agent in three steps.
- 01
Describe your use case
Share what you want your agent to do. Vibe Agent understands your intent and gets to work.
- 02
Let Vibe Agent build the flow
Vibe Agent connects the dots, setting up actions, triggers, and integrations automatically.
- 03
Review and launch
Test the conversation, fine-tune the details, and put your agent on a real phone number.
What our customers say
“We chose Plivo for the voice layer: calls route where we need them, at a good price and very low latency. We don't see the drops we had before.”
Scott Rosen
President and CEO, MDabroad
“Standard providers were never built for this kind of workload. We needed infrastructure designed for real-time, high-volume voice AI from the ground up.”
Prateek Sachan
Co-Founder and CTO, Bolna
“Plivo helps us operate in more than 150 countries, and that's a great selling point for us. That comes from Plivo's direct global carrier relationships.”
Chetan Giridhar
CTO, CallHub
“For almost five years we've relied on Plivo for global customer calls, more than 6 million minutes. Its reliability and ease of use is a boon to our agents.”
Eden Amirav
CEO and Co-founder, Become
Frequently asked questions
ElevenLabs is Plivo's voice model partner. When you build an agent in AI Agent Studio or with the APIs, you choose a voice for your agent and Plivo runs synthesis on its integrated stack, with no separate voice model integration to set up or maintain.
No. The $0.04/min rate is all-inclusive: there are no extra charges for telephony, voice models, or transcription, and no monthly platform fee. Volume discounts are available through sales.
Plivo's vertically integrated stack is engineered for sub-500ms voice-to-voice latency. Voice synthesis, transcription, and telephony run on one platform, so there are no cross-vendor round trips adding delay.
Yes. Agents are multilingual by default: they speak, understand, and switch between languages and accents mid-call, with no extra setup.
If you currently stitch together separate telephony, speech, and LLM providers, most teams recreate their agent logic in AI Agent Studio or via the API, point their phone numbers at Plivo, and run both setups side by side during cutover. Number porting is free for US and Canada numbers, with guided onboarding.
One platform to launch them all
Everything you need to run high-quality voice agents, with no setup fees and no vendor lock-in.