Product updates

Platform Console

Boost Customer Engagement with Interactive WhatsApp Templates

This update enhances the WhatsApp Business API by leveraging interactive templates designed to drive user engagement. Businesses can now send messages with...

May 2, 2024

Platform Console

Streamlined WhatsApp Number Migration Now Available with Embedded Signup Flow

This feature enables seamless number migration for customers using Plivo's WhatsApp Business API. Our Embedded Signup Flow allows customers to easily retain...

May 2, 2024

Zentrunk

Easier Zentrunk Calls Troubleshooting with Enhanced Zentrunk Debug Logs

This update introduces detailed insights into trunk usage, enabling customers to optimize their call handling and performance effectively. A key feature of...

April 26, 2024

Platform Console

Enhanced 2FA Security for Plivo Accounts

This update introduces mandatory two-factor authentication (2FA) at login, bolstering account security for all our customers. Existing customers with...

April 25, 2024

Phone Numbers

Enhanced Port-in Workflow: Simplifying Your Number Transfer Experience

This update brings enhancements to the Port-in process, aimed at improving the experience for customers transferring their phone numbers from another...

April 10, 2024

Voice API

Plivo Introduces PIN-based Authentication for its Number Masking API

Plivo's Number Masking solution, designed to anonymize communication and obfuscate personal phone numbers, now includes PIN-based authentication. This update...

April 10, 2024

Console Voice API

Plivo Verified Caller ID: Enhanced Number Verification to Combat Call Spoofing

Plivo introduces Verified Caller ID, aimed at preventing fraudulent call spoofing through our platform. For customers using phone numbers not rented from...

April 9, 2024

Voice API

Unlock Seamless Live Call Insights with Live Call API v2

Live Call API v2 transforms how you access live call information, with our new streamlined querying capability. By introducing a single "number" parameter,...

March 15, 2024

Platform Console

Plivo Expands Messaging API to Include WhatsApp Support

Plivo’s Messaging API now supports WhatsApp, providing the capability to send and receive messages across different types of conversation: marketing,...

March 14, 2024

SMS API

Enable Outbound/Inbound Message Content and Destination Number Redaction

Plivo now adds support for partial content and destination number redaction for SMS or MMS messages, complementing our existing capability for complete...

March 7, 2024