Plivo 2013 Year in Review

Before we head into the new year, I just wanted to send out a huge thank you to everyone who made our 2013 extra memorable. We reached some large milestones on both our product and business fronts and we couldn’t have done it without our customers and our dedicated team. All the feedback and contributions have helped us continue to push the envelope in service quality, reliability, and rich feature sets. Below is a summary of our main milestones in growth, product and service, followed by a hint of what to expect in 2014.


Since Y Combinator Summer 2012, we’ve seen substantial growth, especially throughout 2013. To date, apps built on Plivo have made over 2 Billion API calls, and our customer base continues to grow with it. We’re happy to say that our paying customer base has grown 400% since last year and we’ve experienced even higher growth for registered users. Needless to say, this has also lead to substantial revenue growth.

What’s even more important is that our team has grown to 28 people between our two offices we’re really excited to take on the new year our list of launches and improvements, which we expect 2014 will bring us even more unprecedented growth. Read more on our about us page.

Product & Service

From the start, we dedicated ourselves to disrupting the telecom market and we’ve been doing just that. We jump started 2013 with the launch of our Plivo SDK and, the first to let developers to connect WebRTC and SIP. Since then, developers have been able to build in- browser apps for real-time video and audio chats. Amongst the other features we’ve launched is voicemail transcription and app demos within our Plivo dashboard.

A big part of our core values is putting our customers first. At the heart of that is ensuring that our customers have an option to “Bring Your Own Carrier” and still use Plivo services. We also believe that all developers should have access to high quality voice and SMS services at affordable prices. So late this year, we reduced prices for Plivo services in USA and Canada. We also gave free phone numbers to Free Trial Account users so that everyone can have a full-featured Plivo experience. Here’s what some of our customers had to say about using Plivo.

2014 Road Map

Not to give any spoilers, but 2014 is going to be a very exciting time for us. We are only seeing the beginnings of unprecedented growth and with that will come more features and improvements to SMS coverage amongst others.

As mentioned before, we are growing and so is our team. And we’re always looking for great people to help us shape the future of communications. So visit our jobs page and write to us if you think you or someone you know is a good fit.

See you in the new year,

Venky, Co-founder at Plivo Inc.

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