Scalable Messaging With SMS-Enabled Toll-Free Numbers
A Powerful Alternative to Short Codes
Toll-free numbers support A2P use cases and offer up to 10 messages/second throughput without any extra carrier surcharges.
Voice and SMS on the Same Number
Engage via SMS and voice calls from your toll-free phone numbers to power your omnichannel strategy with your customers.
Purchase and provision toll-free phone numbers instantly to start sending and receiving messages.
Use Cases for Toll-Free SMS
- Customer ServiceCreate the best customer care experience by providing tailored loyalty programs, accelerating support ticket responses, gathering product feedback, and sending timely order notifications, all via SMS text messages directly to customers’ mobile phones.
- Online RetailImprove your engagement with customers by sending SMS text messaging contests and promotions, and improve customer service and customer loyalty through reward campaigns.
- Marketing and MediaBuild high-impact marketing campaigns that target your customers in real time. Some of our customers use SMS to deliver time-sensitive info such as flight reservation reminders and point-of-sale campaigns.
- Financial ServicesEnable two-factor authentication via SMS text message and protect your customers with an additional layer of security for any type of customer transaction, including account activity alerts, money transfers, and bill payments.
- Transportation and LogisticsOptimize complex logistics and virtually any process that requires instant communication by using SMS text messages: rideshare coordination, supply chain inventory tracking, order confirmations, shipment delivery, product returns and recalls.
- Health CareEnhance patient experiences and rapport by improving health care communication, reducing appointment no-shows with SMS alerts, delivering time-critical emergency health services, and optimizing public health campaigns.
* Additional carrier charges apply to all outbound SMS messages
We’re here to help you with:
- Acquiring a toll-free number
- Use case scoping
- Custom volume pricing quotes