Plivo SMS Best Practices Guide

In today’s mobile-first world, it’s critical to have a handle on SMS best practices. SMS messages offer a way to directly send customers delivery notifications, account alerts, and two-factor authentication, as well as marketing and other customer service messages.

We’ve put together this SMS best practice guide so you can focus on content that captures your recipients’ attention — and worry less about the risk of delivery failure.

Download Now
Plivo SMS Best Practices GuidePlivo SMS Best Practices Guide

In this Guide

It can be surprisingly complicated to send SMS text messages. Rules, regulations, and restrictions vary by country and carrier, and with many providers, there’s rarely a direct route from the sender to receiver. However, as a sender, there’s a lot you can do to maximize success. Use this guide to help you craft, format, and send great messages.

Inside, you’ll learn:

  • The different types of SMS content
  • The correct SMS number type for your content
  • How to get opt-in consent
  • How to craft good SMS message content
  • What SMS message content to avoid
  • What triggers a carrier review

Download Now

It’s easy to get started. Sign up for free.

Create your account and receive trial credits or get in touch with us

First name is required
Last name is required
Work email is required
By submitting this form, you agree we may contact you in the manner described in our Privacy Policy.
Thank you icon
Thank you!
Thank you for subscribing
Thank you for your interest in Plivo.
Unfortunately, based on the information you provided, we are unable to provide service at this time.
We apologize for any inconvenience this may cause and appreciate your understanding.

Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
Based on the information that you provided, a self-service account seems like the right fit for your business. Use the links below to get started:
If you’d like to discuss a committed spend agreement, please provide us a bit more information by filling out this form.
Oops! Something went wrong while submitting the form.